Product Manager - Patient Interaction

About us
Joint Academy is a global leader in delivering digital treatment for chronic joint pain, connecting patients with licensed physical therapists. Backed by science, our clinically validated treatment programs include individualized exercises, interactive education and tracking tools. The intersection of digital treatment and data science opens up new possibilities of treating patients in a sustainable and more personal way, while reducing pain and improving quality of life.
With Joint Academy, you’re joining a scaleup with a global reach beyond its origins in Sweden, treating patients in five markets across two continents. The majority of our Product and Engineering team is located in Sweden. However, this position is remote-eligible if you are a citizen of the EU, UK, US or Canada, and located in a European time zone.
The opportunity
Communication between a patient and their physical therapist is a highlight of Joint Academy’s successful digital treatment programs. Patients and physical therapists can interact asynchronously (like via messaging) or synchronously (such as with a video call), allowing for flexibility and constant communication throughout the patient’s journey.
As the Product Manager for the Patient Interaction team, you’ll lead a cross-functional team of engineers and UX experts to take patient and physical therapist communication to the next level. You will work within the Clinicians product area, meaning your focus will be on clinical and regulatory needs; however, you will also need to ensure an excellent experience for patients by working very closely with teams in the Patient product area.
Product management at Joint Academy
Product Managers are responsible for defining the product strategy, vision and roadmap and are accountable for value and outcomes in their product areas.
We collaborate closely with partners across the organization, staying close to our users and stakeholders to build empathy and insights. Together with cross-functional teams of developers, designers, researchers and analysts, we hypothesize, build, ship, validate and iterate on user-focused, high-quality apps and services.
We favor outcomes over output, formulate hypotheses and validate them, and leverage a modern product stack to build world-class products to serve healthcare providers and patients everywhere.
What you'll bring
Eagerness to immerse yourself in new topics to learn and collaborate with the team on problem areas and potential solutions
Desire to grow your skills as a product manager through mentoring
Exceptional collaboration and communication skills in order to guarantee a great experience for all users
Great at organizing your own work and helping others to organize their work
An understanding of what makes virtual communication in a highly regulated area successful. Balancing an excellent user experience with the laws and regulations for each market will be key to this position.
Knowledge of what it’s like to work as a member of a cross-functional team
Desire to work in and contribute to a highly collaborative, data- and customer-driven culture within product teams
Willingness to roll up your sleeves and do what needs to be done to drive initiatives to completion
Professional fluency in English

Bonus points if you have
Previous experience in healthcare in any professional capacity
Spent time at a scaleup
Thrived in a true remote or digital-first setting (as opposed to remote-until-office-reopens setting)

Benefits
Opportunity to make a serious impact on thousands of peoples’ lives
A culture oriented towards growth and learning
The chance to shape the way we work at this company
Flexible working hours
30 days paid vacation
Wellness contribution and workout during working hours
Pension and insurance package