Product Manager Repair Services

Are you a customer-focused and self-driving person with experience of managing hardware service business? Join our Customer Care team as Product Manager Repair Services!
As our Product Manager Repair Services, you will drive and develop the Repair Service Business to optimize Ascom’s service  portfolio.What can Ascom offer you?
Working in a company to be proud of.
Inspiring and engaging colleagues.
Good benefits & perks.
Collective Bargaining Agreement (Teknikavtalet).Responsibilities
Responsible for the Repair offering towards all sales channels
Repair P&L and budget
Product life cycle plans, 5 years roadmaps and 12 month release plans
Analyzes of market requirements and competitors (service level and pricing)
Definition of business requirements (MRS), repair business case, value propositions, target price and cost
Responsible for the Repair conditions of Distributor Agreements and OEM Contracts
Drive volume estimation and planning for Repair. Decide on customer specific requests
Cost and quality follow up and prioritizing of measuresRequired competencies
3+ years’ experience in Repair Service Business
Experience in Repair Operations
Experience in Product Management
Fundamental knowledge of on-site wireless telecommunications solutions
Experience in driving product management activities for complex business-to-business products and applications
Business skills: understands financials, revenue, margins, profitability of different distribution models
Personal skills
Skills in presenting technologically complex systems to the market
Independent and pragmatic attitude
Strong analytical & problem solving skills
Professional written and verbal communication skills
Fluent in English is a must, Swedish strongly preferred
Team player with the ability to drive and motivate others
Working at Ascom
We offer an open and international environment where personal initiative is both expected and appreciated. Our culture is reflected by the Ascom Way and its six principles: Customer Focus, Accountability & Commitment, Growth, Innovation, Leadership, We are Ascom. Key aspects are to create customer value in everything we do, take calculated risks, be curious and creative, and be passionate and inspire. Ascom is a company where you will be able to engage with all parts of the value stream, from development to sales, manufacturing, Supply chain and service delivery. If you are motivated by making a real difference in your work, you are probably one of us.  
Contact and Application  
Are you interested in the job? The selection process is ongoing, so please submit your application as soon as possible. Send in your application through the “apply” button. If you have any questions about the recruitment process, please contact Liisa Widlund, HR - Specialist, by e-mail: liisa.widlund@ascom.com.