Product Owner

Who we are

We’re here to connect you to what matters most, and by doing so, empowering societies. As a Telenor employee, you will be part of a large, international organization that goes beyond customers – we want to play an important role in the societies we serve. Being connected can change your life, and we’re serious about helping our services make the widest possible impact. 

We are looking for an engaged and forward-leaning Product Owner to join our team Customer Service Operations Support. Telenor is rapidly heading towards the digital future and we are looking for people with a natural proactive drive who wants to make a difference and be a part of our exciting journey.
Read more about Life at Telenor here.

What you’ll do

As a Product Owner you will work in cross-functional team with a mission to deliver an excellent experience for our customers. Your main responsibility will be setting the strategy, product vision and roadmap for your area and to follow through on set plans and progress throughout the company. A key part of the product owner role is to be on top of customer and stakeholder needs and to use this knowledge to make the right prioritizations and constantly improve and develop the product to further improve the experience for our customers. You will be a part of the Customer Service organization, but also work closely with the IT department as well as Product & Business Management.

Your key responsibilities
* Manage & prioritize the backlog for your products
* Optimize and follow up the performance and report to stakeholders
* Develop, own, and communicate the product vision and product roadmap
* Ensure that the product priorities are well aligned with overall company ambitions and targets
* Work in an agile setting together with the agile team leads
* Be a key driver of Telenor Sweden’s digital strategy
* Empower close collaboration between development team and commercial team and ensure that we use customer and stakeholder feedback to prioritize and optimize with a data-driven approach

Who are you

You are a forward leaning, structured and strong team player with an agile mindset. You can break down strategic ambition, customer needs and business targets into team deliveries. You thrive in an agile, fast-paced environment and you are comfortable managing stakeholders and facilitate decision making. As you will be working closely with front-end developers, tech leads and solution architects as well as business managers you will need to have an interest and understanding for both technology and the business.

Seeing the big picture and understanding the strategies and priorities of the business is easy for you, and you apply this knowledge to achieve Telenor’s objectives through your team. Your work is characterized by a data-driven approach in combination with laser focus on delivering value to the customer. As we work in a challenging environment with a high pace, you need to be able to make quick prioritizations and delegate responsibility to your teams. You like to see results in the day-to-day work, but you are also able to think long-term.  

We expect you to have:
* Experience from a product management role or similar
* Experience from working in an agile environment.
* Knowledge and experience in digital development with the customer in focus.

Our promise
A balanced workforce is key to our success. To secure that, we’re committed to fostering a working environment where our employees are supported and empowered in all areas of their work. We promise you a company eager to learn and rapidly adapt to a digital world where you will be welcomed into a skilled team of professional and knowledgeable colleagues. In addition, you will get:
* A flexible way of work - have a lunch workout without having to rush back, be able to leave/pick up the kids from school, work from home when you need to? This is no problem if you make sure your team is happy and you perform and deliver your work.
* A generous health and benefit package with for example wellness grant, health insurance, ”give me a break”-days, occupational pension and much more.
* Development programs to deepen your knowledge and broaden the competence.

Come join us now

If you are interested and would like to know more, please contact Fredrik Tengdelius, 0734 41 74 24, fredrik.tengdelius@telenor.se. Don’t send your CV by mail – these will not be evaluated.

Application deadline: We evaluate candidates continuously so please apply today

Location: Stockholm/Karlskrona

Good to know

According to Telenor's policy, we conduct background checks on the final candidate for all recruitments.