Product Owner - AI Foundation, Customer Value

Company Description


Do you want to lead a team of Data Scientists, Machine Learning Engineers, Data Engineers and Data analysts in a fast-paced environment on a journey to deliver an outstanding customer experience through ML?
We are now looking for a Product Owner in AI Foundations product area, belonging to our new organization Business Tech, for the product focusing on Customer Value.
We are on an exciting journey to meet and exceed our customers' expectations today, tomorrow and in the future. Rapid technological development and new customer behaviours are transforming the fashion retail industry. To cater the individual needs and desires of our millions of customers, Business Tech will deliver technological solutions for the entire value chain for all our brands.
In Business Tech, we will continuously surprise and delight our customers and accelerate our business - by releasing the power of people, data and technology. We explore new ways of working, have a customer focused mindset, embrace our strong values and release the power of our people to innovate and develop products that make a meaningful impact to customers all over the world




Job Description


As a Product Owner of Customer Value in AI Foundations, you will take responsibility for development of ML solutions that would support H&M group in making decisions related to customer acquisition, retention and reactivation with ultimate accountability to grow the value of our customer base.
To do this, you will lead a cross-functional, multi-competence product team in close collaboration with key stakeholders, always keeping customers at the heart of our focus. You will define the strategic vision for your team and create the product roadmap based on a deep understanding of the market / industry, insights & data on your customers, and input from stakeholders across the company.
Working closely with the Product Area Manager and other Product Owners to ensure overall alignment, you will set objectives & key results that your product will drive toward. You will also identify, build, and manage strategic partnerships across products, working to manage dependencies.
The Product Owner has great leadership skills, believes in a non-hierarchical culture of collaboration, transparency, safety, and trust. Focus is on value creation, growth, and serving customers with full ownership and accountability to deliver exceptional customer and business results.




Qualifications


Responsibilities
Take end-to-end ownership of the product (full lifecycle from ideation to optimization) with ultimate accountability for business and customer value delivered
Set ambitious and clear product mission and OKRs and translate these into a prioritized roadmap and team backlog that drive agreed KPIs
Lead a cross-functional team including engineers, data scientists, and data analysts to execute and deliver value
Maintain an in-depth understanding of market / industry landscape and customer needs through gathering & analysing qualitative and quantitative insights to adjust strategy and priorities dynamically
Clearly communicating the product mission, OKRs, and backlogs across the organization
Translate customer needs into user stories and acceptance criteria for their product
Define MVPs, manage product backlog priorities, and strategically de-scope to achieve rapid feedback cycles
Utilize A/B tests for rapid iteration on potential product improvements
Monitor and manage financial impact of decisions and priorities of the product team

We are looking for you who
Have a degree in business and/or engineering
At least 5 year’s work experience and previous leadership responsibility
Experience in leading a cross functional team
Experience of – and/or high interest in - working with advanced analytics and ML
Proven track record of delivering great results
Excellent communication skills
Highly analytical with attention to details
Strong in planning, prioritizing, execution, and follow up together with a “can-do attitude”





Additional Information


This is for fulltime positions with placement in Stockholm.
You will report to Product Area Manager within AI Foundation at Business Tech.
There are endless opportunities to grow, regardless of whether you are interested in developing functional depth or business acumen. Just let your skills, ambition and imagination drive you.
Please apply with CV and cover letter as soon as possible, but no later than December 14th. Interviews will be held continuously. We are looking forward to your application!