Product Owner – Checkout Area to H&M Business Tech

Company Description


Are you up for a challenge? Do you want to take part in shaping the future retail for our customers? Are you a strong integrator who always challenges the status quo? If the answer is “Oh Yes!”, then this opportunity might be something for you. We are now looking for a Product Owner to our Checkout Product Area in our organization H&M Business Tech.
In Business Tech, we will continuously surprise and delight our customers and accelerate our business - by releasing the power of people, data and technology. We explore new ways of working, have a customer focused mindset, embrace our strong values and release the power of our people to innovate and develop products that make a meaningful impact to customers all over the world.
The Checkout area is a part of Customer Domain within Business Tech. Within Checkout we are responsible for a wide range of products and services, such as Point of Sale systems in our stores, Digital checkout on our web and app, a variety of omni checkout enabling services, debit and credit omni payment methods and digital returns. The Checkout area covers the journey from the “wallet in hand” customer experience and until they have returned or decided to keep their items.




Job Description


As a PO you will be responsible for building the team with the competences needed to reach your objectives. To do this, you will lead a cross-functional, multi-competence product team in close collaboration with key stakeholders, always keeping customers at the heart of our focus. You will define the strategic vision for your team and create the product roadmap based on a deep understanding of the market / industry, insights & data on your customers, and input from stakeholders across the company. The Product Owner has great leadership skills, believes in a non-hierarchical culture of collaboration, transparency, safety, and trust. Focus is on value creation, growth, and serving customers with full ownership and accountability to deliver exceptional customer and business results.
As a team you will be on an exciting journey, to enable a seamless and convenient checkout experience – In order to enable a great customer experience! Working closely with the Product Area Manager and other Product Owners to ensure overall alignment, you will set objectives & key results that your product will drive toward. You will also identify, build, and manage strategic partnerships across products, working to manage dependencies.
Responsibilities
Take end-to-end ownership of the product (full lifecycle from ideation to optimization) with ultimate accountability for business and customer value delivered
Set ambitious and clear product mission and OKRs and translate these into a prioritized roadmap and team backlog that drive agreed KPIs
Set a budget and follow up costs for product team
Lead a cross-functional team including engineers, data analysts, and product designers to execute and deliver value
Maintain an in-depth understanding of market / industry landscape and customer needs through gathering & analyzing qualitative and quantitative insights to adjust strategy and priorities dynamically
Clearly communicating the product mission, OKRs, and backlogs across the organization
Translate customer needs into user stories and acceptance criteria for their product
Define MVPs, manage product backlog priorities, and strategically de-scope to achieve rapid feedback cycles
Monitor and manage financial impact of decisions and priorities of the product team
Engage, communicate, and collaborate with product specific stakeholders within the H&M Group





Qualifications


Our journey will lead to something new and exciting - we will test, fail, and learn. You are an important player in this transformation; therefore, we believe you are flexible, and able to work in an environment that is not yet formalized. We also believe that you…
Have a degree in business and/or engineering
At least 3 years’ experience of working as Product Owner/Product Manager
Proven track record of creating impactful products
Strong in planning, prioritizing, execution, and follow up together with a “can-do attitude”
Motivated to work in an environment that allows you to work and take business decisions independently
Previous experience of agile, customer centric, product organization
Fluent in English both written and verbal





Additional Information


Does this sound like you? Amazing!
This is a fulltime position with placement in Stockholm, Berlin, or Bangalore. You will report to the Product Manager for Checkout, within the Customer Domain at Business Tech
Please apply with your CV and Personal letter as soon as possible. If you have any questions about the role, please contact Susanne.kjellman@hm.com, Talent Acquisition partner.
We are looking forward to your application!