Product Owner, Core Business Franchise

You see things a little differently. So do we. We offer positions that challenge your skills and inspire you to grow. Come see things a little differently with us. Inter IKEA Systems B.V. is the franchisor and the owner of the IKEA Concept, including the IKEA trademarks.

In Core Business Franchise we are enabling the future success of IKEA by offering an omnichannel IKEA Concept which is attractive, competitive, and profitable, implemented and followed-up together with all IKEA trademark users.

We want to become an even more affordable, sustainable, and accessible home furnishing retailer in an omni-channel reality. We bring business and data & technology together to improve how we work and meet customers and enable us to focus on creating value. So we can continuously improve and scale IKEA, together with our partners and the many people.

About you

We are looking for someone who likes making the complex simple and who believes in working together as one team. We believe that you are delivery focused with excellent attention to detail and drive to resolve issues. You get energy from working in a product-oriented organization based on agile principles and ways of working. You are also passionate about enabling ‘a better everyday life’ through technology, digital innovation, and empowered teams.

Ideally, you have 5 or more years of experience in a delivery organization with a scaled agile and/or DevOps setup. You have a solid experience and proven record of accomplishment as a product owner, business analyst or application consultant or similar role working with Retail and/or Digital solutions based on leading web technologies.

You have demonstrable experience in conducting quantitative and qualitative analysis and have worked with and have knowledge of the needs of customers or clients (internal or external). In addition, you enjoy learning modern technology to an expert level in both the technical and business dimensions.

Excellent communication, interpersonal and presentation skills are some of the given qualities you bring with you. You also possess a solid understanding of how to build trustful relationships with stakeholders of different seniority levels across the organisation and across markets

You have a cloud first mindset and believe DevOp5 and automation are keys to success. Knowledge and experience in Microsoft Azure Platform Services, Microsoft Dynamics suite is an advantage.

About us

Our vision, to create a better everyday life for the many people, influences everything we do. It is a vision that lives in the everyday efforts of all co-workers, all over the world. 

Fulfilling the IKEA vision requires a strong, efficient, and sustainable business setup. That is why it is built on a franchise system. The IKEA Franchisor, Inter IKEA Systems B.V.,  is the worldwide owner of the IKEA Concept and has the responsibility to ensure that the IKEA Concept stays attractive and competitive while enabling growth and a profitable business for IKEA franchisees.

Retail Operation Solutions & Support (ROSS) is an integral part of Core Business Franchise and consists of a team of people with passion for retail and competence in business and technology. We are moving into a new chapter with an ambition to provide IKEA retailers with a set of digital products and services that are integrated into IKEA value chain and supporting the omnichannel IKEA Concept. We call this the Retail Package and it covers key capabilities for retail operations.

Take time to explore the IKEA Franchise system here, and read more about us here.

About the role

As a Product Owner in ROSS, you will be working with Retail Package including IKEA.COM web retail and coordinating with internal product teams working on Microsoft Dynamics 365 based modules like Business Central and LS Retail. 

You will support Platform Managers, Retailers, and Product Owners to define the value created by the platform, and the metrics used to measure this value. You will be the key contact person for franchisees, and other IKEA counterparts.

Responsibilities:
Facilitate workshops to develop business requirements; create demonstrations to provide proof of concept;
Provide input and advice regarding platform capabilities, functions, and features.
Build positive retailer user relationships by developing an understanding of the client’s business processes.
Support the requirements gathering, Business Process Analysis.
Understand customer requirements and advise project and product team on highly specialized, complex solutions architecture and implementation together with platform architect and business analyst
Participate as the technical expert in proposal development and presentations
Deliver presentations to all levels of management.


At IKEA we believe that we are better when we are physically together for collaboration, dialogues, and conversations. We believe in the power of human interactions; the informal chats, the energy, belonging, and creativity generated by people being in the same place. Our approach is that we spend most of our time in the IKEA workplace and with flexibility to work from home when relevant.This is a full-time role (40 hours per week) located in Malmö, Sweden. You will report to the Product Manager within ROSS.

November 26th 2022, is the closing date to apply for this role. Please send your application – CV and motivation – in English and tell us why you would be a good fit. We look forward to hearing from you!