Product owner Staff and end user facing applications

Want to join us on our exciting journey?
Qmatic employees work with a fast-growing international company in a creative, entrepreneurial environment. In our flat organizational structure, you get the chance to work where it happens – close to the product and the business. You own your professional development and advance your career as you work across global boundaries to develop ideas that shape the future of our business, products, and way of working.
What’s in it for you?
As we are expanding our Product Management department, we are looking for a Product Owner to lead the development of applications aimed at staff and end customers throughout the customer journey. In addition the role will also manage and lead the development of the technical provisioning solution for these applications.
You will get the opportunity to work in tight collaboration with two cross functional development teams. You will refine high level requirements initiated by our Product Management team as well as interpret user needs and challenges to guide the team in what needs to be done to ensure we deliver the most value to our clients.
What you will do
You will become the product expert in terms of what the product does and how different stakeholders make use of the product. You will own the product backlog together with the development teams and together plan and prioritize the work needed to ensure fulfilment of business and product goals and requirements. You will help the team to refine user stories and ensure a common understanding in terms of why the features are needed, how they will be used and what value they will bring to the company and the client. As a part of defining acceptance criteria for the product you will also ensure the product fulfill the criteria in an early stage.
The product owner role also includes ensuring product documentation, both identify the need as well as provide content.
As a product owner at Qmatic you will be the spokesperson when it comes to the products you own and communicate both internally and externally which will require excellent communication skills in English.
To thrive in this position, you have a great passion for the user and the product. You want to validate the features and ensure we deliver value in a cost efficient way. We believe you enjoy working in cross functional teams, pushing for high quality and efficient solutions.
Do you fit the profile?
To succeed in this role, we believe that you:
Hold great communication skills
Are a team player
Have experience from refining initiatives to clear requirement
Have an interest in User Experience, Accessibility and Usability.
Are proactive and look for new improvements
Have proven leader skills from similar roles in the past
Can communicate in English language written as well as verbally
Are familiar with agile development approach

We also think that you would benefit from:
Having a cultural awareness and experience working with distributed teams cross the globe


Location
The position is located at our HQ in Krokslätts Fabriker, Mölndal, Sweden. Have a glance at our office space here!
You will report Chief Product Officer Mattias Bogeblad.


About Qmatic
Qmatic is the global leader in customer journey management, enabling 2 billion yearly customer journeys in over 120 countries. More than 30 years of innovation has given Qmatic the technical advantage to create valuable customer experiences by connecting people to services. We simplify contacts, reduce friction, and save time and money for our customers in retail, finance, health services and public sector. Today and in the future. www.qmatic.com


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