Product Owner, Warranty Operations

Who are we?
Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.
Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.
We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.

Your contribution will make a difference.
At Volvo Cars, we are always looking for committed people who want to change things to the better. In the warranty team we are working in close collaboration with the best for Volvo Cars in focus. In this position, it is crucial to understand what the user needs and to have a genuine interest for developing and improving our systems for the best user experience. If you want to be part of our team and contribute with your skills and innovation, then we have the job for you.

Warranty Operations 
Warranty Operations support stakeholders from retailers to supplier recovery within the warranty process. Today we manage several systems: QW90, GGC, Regress and MDKF. The systems we manage and the data they store are widely used in the quality organization as well as other parts of the company, such as Sales Company’s, Retailers, Finance, Polestar and Volvo Cars Service Business.

We are now taking the next step to build a premium claim handling system. To do this we need curios people that wants to drive this forward.   

Our team is also focused on claim analysis. In this area we are working with the implementation of Artificial Intelligence and Machine Learning. So, if you want to work in an environment with changes and development in focus, this is the place to be!

What you’ll do
As a Product Owner you will be the bridge between business strategy demands and the IT development team. You will be responsible for our systems and making sure the systems fulfil the users demands. 
You will be responsible for prioritizing the work from a business perspective. To do this you listen, understand, and cooperate with the system users/stakeholders so their requirements can be fulfilled. You will lead and steer the IT development team. You will work in an agile environment together with a scrum master. You will also do hands on work in QW90 as a specialist. 

Who you are
For you to fully enjoy this opportunity, we believe you…
-    are a result-oriented individual with problem solving focus
-    have Business acumen
-    have a global mindset 
-    have a good collaboration and communication skills
-    are a strong team player that can work cross-functional
-    have experience from working in the automotive industry  
-    have leadership experience and skills
-    have strong integrity and courage 
-    are great at communication in English and Swedish, both verbally and written

In addition, experience and competence in the following areas is a benefit:
System design, agile way of work, warranty process knowledge, Volvo Cars aftermarket systems or similar, aftermarket knowledge.

Here’s how to apply
Interviews will be held continuously so please register your profile and attach your application as soon as possible, but no later than February 22, 2022.

Your application should include CV in English. Please note that due to GDPR applications via email will not be accepted.

For questions about this position, contact Hiring Manager Erik Johansson at erik.johansson.11@volvocars.com.

For questions about the recruitment process, feel free to contact Recruiter Ayla Kutlay at ayla.kutlay@volvocars.com.