Product Owner with experience of Jira och Confluence, Stockholm

About the assignment:

- Location: Stockholm
- Duration: 7 months
- Start: TBD
- Apply: as soon as possible
- Extent: 100%
- Please note that the mandatory requirements have to be met in full in order for us to present your profile to our Customer.


Description

The client is looking for a Product Owner for their team. The team goal is to enable an awesome support experience for the amazing colleagues worldwide through technology and innovation. The team work with the latest and greatest ServiceNow capabilities such as Predictive Intelligence/Machine Learning, Performance Analytics, Virtual Agent, Natural Language Understanding and Walk Up Experience and the new capabilities to come.

Together with your team, you will have a great impact to improve and digitalize large scale processes and to be in the forefront of new technological initiatives.

Work tasks:

- Lead the Product - accountable for maximizing the value of the product resulting from the work of the team
- Set ambitious and clear product vision and communicate it effectively to key stakeholders and the product team
- Understands and contributes to the end to end team output strategy from inception to production
- Collaboration with stakeholders to ensure digital vision and products align within product strategy and requirements
- Responsible for product specific OKRs and KPIs once solution enters production and communicate regular tracking to collaboration partners
- Own and maintain the backlog and prioritize based on the given OKRs and KPIs
- Align with other Product Owners to ensure interfaces to other Products and shared OKRs and KPIs are maintained
- Understands financial impact of Team and Product related decisions
- Utilizes market and industry knowledge to translate user needs into user stories and acceptance criteria for their product
- Define, implements and track performance metrics once solutions enters production
- Work close with Product Design to Integrate usability studies and research into product requirements to enhance user satisfaction and ensure customer driven design


Mandatory competence and experience:

- Atlassian: Jira och Confluence.
- ServiceNow platform


Preferred competence and experience:

- Experience within ServiceNow platform

Preferred personal qualities:

- Have a mindset hand in hand with our agile practices; everyone is a leader, fail and learn fast, celebrate both failure and success
- Ability to influence decision makers and manage stakeholders to achieve the Product mission
- Experience from working with Support/Service Desk is qualifying


Language skills - Which language is required:

- English
- Swedish (team is based in Stockholm with all team members speaking Swedish)


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How to proceed with the process

- Apply for the assignment through this ad.
- State your preferred hourly rate in the application.
- Upload your CV in word format.
- We will revert to you if we need further information or clarification regarding your application.
- The Customer usually reverts to us within 10 working days from the last application date. We aim to get back to you promptly with any new information regarding your application or the assignment. If you have not received any information from us within this time frame, please contact us through our platform.


You will be informed about the Customer should you be called to an interview.

About Shaya Solutions

Stockholm based consultancy and competence firm with focused on IT, Management and Technology.

We focus on customer / consultant satisfaction and quality in our services offered throughout Sweden.

Our core values are Humility, Perseverance and Flexibility.

Please do not hesitate to contact us if you have any questions.

We politely decline all contact from ad vendors. Many thanks!