Product Performance Quality Engineer - Volvo Cars Service Operations

Who are we?
Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.
Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.
We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.

About us
At Global Technical Support, you are part of a global team with the purpose to safeguard that our consumers continuously have the freedom to move, by providing preventative & precise support for our mobility solutions.
The automotive industry is currently undergoing a significant transformation driven by changing consumer behaviours, technology shifts and digitalization. Within the department Product Performance, we are applying our data driven and customer-oriented approach to help others to see and understand the customer when a defect caused by a quality deviation occurs.
Our mission is to provide customers with solutions for their problems by acting preventatively, at high speed with maximum precision. 
If you share our passion for our customers – Then Product Performance is the place for you.

What you will do
As Product Performance Engineer, you are part of a global team, working cross-functionally within the Current Model Quality Arena. 
You are the interface between markets, Current Model Quality and other problem resolving functions within our company. Your main task is to identify product defects caused by quality deviations, drive these issues for fast resolution and later communicate Service and Product solutions to the markets.

You and your skills
Degree in Engineering, preferably within the field of Data Science (or equivalent work life experience).
Experience working with quality improvements and automotive aftermarket experience are meritorious.
Excellent language skills in English, both in writing and speaking.
On a personal level 
As a person you are well structured with an analytic approach to your tasks.
You are a team-player with a positive attitude, have a excellent communication skills and adapt easily to different situations and specific needs.  
Strong customer focus, courage, and an ability to balance stakeholders are also important competences in this role.
How to learn more and apply
For questions about the position please contact Hiring Manager Niklas Viiala niklas.viiala@volvocars.com
For questions regarding the recruitment process, please contact Pedram Yousefi at pedram.yousefi@volvocars.com   
Kindly register your application as soon as possible but not later than 2022-06-28
Please note, due to GDPR applications via email will not be accepted.