Product Quality Leader - Connectivity

Blue Eye offers creative solutions through engineering expertise. We carry our experience and knowledge with the best professionals in different disciplines to offer optimal solutions to our clients.


As an employee or a sub-contractor, working within the Blue Eye family, we encourage you to share your ideas and experiences. This enables our teams to increase their knowledge and deliver high quality product development as well as strengthen our competitiveness as a company.


 




Description
Connectivity Runtime are responsible for the delivery of OEM cloud operation and maintenance.

You will be part of the After Market Quality team and have the possibilities to work in a rapidly growing organization where you can help us build an outstanding environment.

We are now looking for a Product Quality Leader that will focus on improvements in the area of connectivity and improvement stability, and quality. In parallel also support the team with organization Product Quality Items of. External collaboration and interaction will be part of daily work.

The PQL has the responsibility of leading the work to define the problem with methods available for the task by reproducing the issue in digital environment or in vehicle and collecting relevant Log files or other methods that gives valuable input of understanding the problem description. The actual Root Cause and Solution is monitored by the PQL with the level of engagement that gives the speed for resolution requested.





Tasks
• Lead the work to define the problem with methods available
• Understand the market in respect of customer complaints
• Manage and prioritize quality issues within connectivity cloud functions, telematics connectivity, App and remote services
• Create and execute Product Quality Improvement projects for issues
• Investigation and evaluation of existing quality items
• Support the team with the customer complaints within connectivity
• Coordinate and manage external and internal stakeholders
• Improve processes to enable operational quality
• Determine quality objectives by studying business functions; gathering information and evaluate output



Qualifications
• High level of competence within cloud and architecture and validation of functionality within
connectivity
• Team player
• Self-going and proactive mindset
• Oral and written communication skills
• Interpersonal and consultative skills
• Facilitation skills
• Experienced and skilled in working with the requirements process
• Critical thinking
• Analytical thinking and problem solving
• Being detail-oriented and capable of delivering a high level of accuracy
• Knowledge of business structure

You will be part of the team delivering cloud solutions to OEM´s. You will report to the Program Manager for operational setup.





Terms




As a Blue Eye employee, you are not just one of many, you´ll be part of our family.


We believe that the happier you are at your work, the better performance you´ll have. We achieve this through constantly and carefully listening to the needs of each of our employees.


For Blue Eye the most important thing is our employees, therefore we give constant training in different topics, as well as constantly looking for benefits that actively increase employee satisfaction.


We always have challenging assignments waiting for skilled and dedicated engineers, so we invite you to join the team and be part of our family.