Product Quality Navigator

Älmhult is home to IKEA Range & Supply that has the responsibility to develop, design, produce and supply IKEA retail channels with home furnishing solutions available for the many people. Each year IKEA Range & Supply introduces around 2,000 new products around the world and the total range is almost 10,000. So, what happens in Älmhult doesn’t stay in Älmhult. It reaches practically every corner of the globe.

Business Area TESEC consists of Textiles, Collections and Social entrepreneurs’ business development. In BA TESEC we are a group of down-to-earth, straightforward people with a passion for home furnishing and making the impossible possible. We come from all over the world, but we share an inspiring vision: “To create a better everyday life for the many people”

Do you have a passion for product quality and want to contribute to improving our products and way of developing products? 
Do you want to join our amazing team? If you are a Product Quality Navigator you will be able to do that.

As Product Quality Navigator you will have the ability to contribute to growth by increasing quality of the range and the total quality perception. You will have the opportunity to translate complaints to “gold” and secure that the information can be used for improvement and contribute to happy customers in the end. 

As a Product Quality Navigator, you are process owner for our Quality and Safety alarm process. You are also supporting in creating goals and KPIs related to the operative quality of our products in the business area. You give input on areas of improvement into our development teams and the product development process by gathering data around incidents, accidents, and quality issues.

Furthermore, your main responsibilities will be:
-    Handling safety and quality alarms.
-    Facilitate product safety risk assessments to ensure the right level of quality for all products.
-    Lead quality and safety deviations. Secure that actions to correct and prevent the deviations are taken in close cooperation with all stakeholders within IKEA. 
-    Analyze quality KPI’s and customer feedback in your development team and translate it into concrete projects/actions, focusing on improving quality and safety.
-    Support the development team with the specialist competence to secure that process are followed and the usage of the quality tools.

Sounds interesting? Submit your application - CV and cover letter - as soon as possible however not later than 16th of January 2022. If you have questions regarding the recruitment process, please contact People and Culture Recruiter, Christina Appelqvist, +46766-113408

We look forward to receiving your application!