Product Quality Navigator - BA Bedroom

Company Description
We have a new IKEA direction with many opportunities within our reach and we are taking next steps together to set ourselves up for success. Over the next few years, all of us need to be better than ever. We will strengthen the core of what we do in Range & Supply.
In Business Area Bedroom we are a diverse group of down-to-earth, straightforward people with a passion for home furnishing. We come from all over the world, but we share an inspiring vision: “to create a better everyday life for the many people”. We develop safe and affordable products for a beautiful, playful and more convenient life at home. Would you like to join our fantastic team?
Right now, we are looking for a Product Quality Navigator who together with us will contribute to further develop our growth by increasing quality of the range and the total customer experience perception.
Job Description
As a Product Quality Navigator you will perform quality and safety related activities, both proactively by contributing to the product development and reactively by managing product deviations.
As PQN you will:
Coordinate and manage Quality deviations together with stakeholders across the full value chain, from supplier to customer
Collect data for authority reporting
Analyze large amount of quality data and customer feedback and translate it into concrete projects/actions, focusing on improving quality and safety
Support in setting goals and monitor KPIs related to the quality performance of our products
Capture learnings and actively share knowledge connected to product quality and deviations
Facilitate Root Cause Analysis and Product Safety Risk Assessment
Contribute to develop methods and tools that support quality, safety and continuous improvement

Qualifications
We are looking for a person with interest in and experience from quality deviation handling and quality improvements through the eyes of the customer. You can lead but also delegate, trust and give others responsibility in a humble way. We see that you have:
A strong will to influence and make a difference
Passionate about securing that the IKEA customer get high quality and safe products
Analytical skills and critical thinking with the ability to transform data into concrete actions and learnings
Work both re- and pro-actively, keeping the customer perspective
Communication abilities - argumentation, negotiation and presentation

As a person you are a natural leader, team-oriented and straight forward. You are able to work in a changing and fast-moving environment, you have a problem solving approach with an accuracy for details and you work in a structured way. You have a high ability to coordinate, act and follow up. Product quality is always in your mind!
Additional information
What you will get
You will get a ton of trust from leaders and colleagues and there will be high expectations on you to perform and develop yourself and the business. Your manager will do her best to clear the way so that you can succeed in your job and develop towards your best self at work, and most importantly: You will be part of a team with smart, hardworking, caring and down to earth people with a huge passion for home furnishing.
Sounds interesting?
The position is located in Älmhult, Sweden. Please apply in English before 20 Apr. 2022. Please note that we will be interviewing continuously, which means that we may close the application process earlier than stated if we find the right candidates. So don’t delay, please send us your application today.
If you have any questions regarding the position, please contact Product Engineer Manager Jenny Håkansson at jenny.hakansson@inter.ikea.com If you have any questions regarding the recruitment process, please contact Recruiter, Katie Pettersson on +46 702 99 42 48