PRODUCT SPECIALIST

SAS Digital and IT
SAS Digital & IT is responsible for all IT, Distribution and Digital development within Scandinavian Airlines. The organization has around 120 employees around Scandinavia and our SAS Head Office at Frösundavik in Solna, just outside Stockholm.
Our vision is to become the digital first airline, meaning that we strive to make life easier for customers, colleagues and partners by simplifying solutions, user experience and processes. During the last year Digital & IT has started a transformation to become agile in our ways of working. We operate in a fast-paced environment where flexibility is vital. By offering a dynamic and creative work environment we are able to seek opportunities to enhance time-to-market.


Description/Purpose
To succeed in our Digital & IT transformation we are now looking for highly skilled team members in the area of Sales Reporting. Our work is organized in value stream and this role is part of the Order & Pay value stream whose goal is to develop attractive order and payment services and to ensure efficient revenue data flows including reservation, ticket and all travel and payment related products.
The SAS Product specialist in Sales Reporting team will have a key role in the Order & Pay value stream by ensuring continuous improvement and operational stability for Sales Reporting within Customer & Commercial solutions.


Main responsibilities
Operational 2nd level support for users and stakeholders
Incident management, from analysis to resolution
Responsible for ensuring high data quality and file deliveries in the area
Drive and support development initiatives in the value stream, gather requirements, and propose solutions to best support the customer and business needs.





Qualifications and requirements
Specialist skills in payment services and airline (Amadeus reservation) domain is a plus
Experienced in stakeholder and vendor management
Strong in testing and test automation
Minimum 5 years of professional experience in a relevant role





As a person we believe you are…
A strong team player with a background in agile cross-functional teams in the payment industry. Your strong customer focus makes it natural for you to continuously strive for improvements in the services we provide. You have a curious mind and are open to learning new things, but also to contributing to a learning culture by sharing your knowledge with others.
Comfortable with a little chaos, we move fast and sometimes decisions are made without all the information.


What we offer and other of importance
We offer a dynamic global workplace in a constantly changing and challenging industry. We need you on board our journey to be able to move even faster in launching new products and to challenge the industry and competitors.
The role is placed at SAS office in Stockholm, Solna, in the middle of Hagaparken and near the lake. We have a full gym, indoor recreational area, tennis and water sports. SAS IT are planning on a hybrid office model going forward, where we in the teams decide on the best ways of working.