Product Specialist

Who we are and what we do:
At Viedoc, we design engaging software that modernizes clinical research so that necessary treatments can reach the people who need them faster.

We accomplish this by combining technology and a creative design to streamline, automate and simplify conventional processes within clinical research. Simply put, Viedoc makes every aspect of a clinical study a bit smoother, resulting in greater discoveries that make a difference, and has the potential to improve lives.

Real change means challenging the status quo - our driving force since we started almost two decades ago. In everything we do, we work for a healthier world, searching for better, more efficient solutions that answer to the needs of both our users and humanity.

We are proud to foster an inclusive workplace. We believe that diversity of experience, perspectives, and supportive work culture will lead to a better work environment for our employees and, ultimately, a better product.

What you will do and why:

We're looking for someone to be a Product Specialist of the Viedoc system. In other words, someone whom understands the system at the highest working level, and is able to train others to that same level. The main purpose of the job is to help our clients do better science. To that end, you will gain expertise in several dynamic fields: life science, computer science, and regulations for clinical trials. And you will work together with an engaged, multinational team who are happy to help you along the way.

Specifically, you will be responsible for:

- Finding elegant solutions to novel problems in clinical research

- Training clients in proper use of the system

- Managing side projects

- Communicating with developers and technicians to help fix issues

- Maintaining polite correspondence with clients

As a professional, we would like you to have:

- A science degree

- Relevant work experience in clinical trials

- Fluency in English

- Some prior experience with computer science (i.e., can code in any language or otherwise have some notable competency with computers)

As a person, we would like you to be:

- A deep, investigative thinker - able to deconstruct and understand complex systems

- Methodical, organized, and exact

- Approachable and friendly

We would even appreciate it if you have:

- Fluency in other languages

- Expertise in JavaScript and/or R

- Teaching experience



Industry
eClinical, Software, Pharmaceutical, Biotech, Medical Device, Consumer Health

Interested?
If you want to join our incredible team, apply for the job! Do you want to know more? Feel free to reach out to the team member responsible for this role below.