Product Specialist, Analytics

Are you interested in AI, innovative and user-friendly software? Are you passionate about understanding customer needs and empowering colleagues with the technical knowledge they need to promote and support our offerings? Then look this way!
We are looking for a Product Specialist to join the Analytics Solutions team within the Solution Management organization at Axis HQ in Lund.

Who is your future team?
Axis is a fast growing and innovative IT company with a global footprint. By combining intelligent technology and human imagination, we offer solutions to improve security, and optimize business performance, following our vision: "Innovating for a smarter, safer world". The product managers and specialists in the Analytics Solutions team support this by making Axis devices smarter, while striving to balance societies' need of feeling secure with individuals' need of integrity. The team is responsible for Axis' portfolio of video analytics that complements our security cameras.

Analytics is an area that attracts considerable attention both inside and outside the company, and the interest keeps increasing. Like a colleague in the team put it: "Analytics is so hot and growing, it's awesome to be part of this!" As part of a great team with responsibility for this key area, you will be surrounded by colleagues that are highly skilled, curious, open and eager to help each other.

What you'll do here as a Product Specialist?
As Product Specialist for Analytics, you will work closely with the product managers to refine the customer use cases that are to be solved by the analytics. You will collaborate with the agile development teams, support quality assurance by performing real-life tests, and help confirming that the application fulfills the use case.

Together with your product specialist colleagues, you will solve and prioritize complex support cases escalated from our local support teams worldwide. You will convey the voice of the customer back to the development teams, help setting the customers' expectations, and collaborate cross-functionally to drive that issues are fixed.

You will communicate tightly with our sales and support colleagues around the globe, and as the technical expert of the analytics solutions that you will become, you will share knowledge, provide training and documentation. You will secure successful releases by coordinating and facilitating deliverables in cooperation with the product manager, R&D, marketing and other supporting functions. We travel to strengthen relations but focus on digital media to become efficient. The role involves travelling of around 15 days a year.

This is an exciting role with great possibilities to grow, learn new things and make a difference. Axis' success is largely due to our highly skilled staff and our strong culture of daring to succeed and allowing ourselves to constantly break new ground. We allow and promote independent thinking; we seek to act as one, to be always open, and to think big!

Who are we looking for / Who are you?
We are looking for a driven and structured individual with experience and talent in problem solving. We believe you have a service-minded attitude, and that you are practical when it comes to technical matters, as you will do hands-on product testing and evaluation.

You have social skills and an ability to manage and perform in a multi-cultural environment with international contacts. You are always open to customers and colleagues, contributing to a good team spirit and a productive environment.

We'd love to hear that you have/are:

* Relevant technical education
* Technical knowledge and experience from working with IP networks, IP video technology, software and/or video analytics is of great value
* Familiarity with test procedures, troubleshooting or product evaluations is valuable
* Experience from working close to partners and customers is a plus
* A pedagogic approach, both spoken and written, when explaining technical matters
* Interest in, and preferably experience of, creating training materials, educational videos and documentation, working with web-based tools, and reviewing manuals and guides
* Excellent English skills, written and verbal
* Swedish language skills: not essential, but a distinct advantage.

What Axis can offer you
We offer a truly global and collaborative environment working with the latest technology in complex systems and applications, and with our customers' needs in focus. Working with us gives you an excellent opportunity to develop in an organization promoting professional and individual growth. Come join us!

Ready to Act?
Axis is a company realizing the benefits of a diverse workforce. We know that diversity in groups creates a better working environment and promotes creativity, something that is fundamental for our success.

Find out more about the position from our recruiting manager Petra Bennermark at 046- 272 18 00.