PRODUCT SPECIALIST - TELEMATIC

The feeling of every day that you leave work, that you made a difference. That you add hands-on value in truck drivers and truck owner’s life. And that you play an active part in safeguarding that millions of truck deliveries safely reach their destinations.
That feeling is our daily life at Technical Service.

This is us
We are looking for a Product Specialist to join our team within Technical Service (TS).
Together in the teams, we have the responsibility to deliver and coordinate technical support for Volvo HD and eMob trucks, towards market companies and importers. We are the link between the market and design departments at Volvo Group Trucks Technology. And we contribute to the Product Development process with our field and aftermarket expertise.

This is the role
As Product Specialist Telematic, you will be responsible for resolving all hardware and software related problems that might occur in customer trucks. One of our main deliveries is to quickly develop creative containment actions, temporarily resolving customer issues. You therefor work independently with a large personal responsibility, of course supported by our Product specialist teams.

You will also act as the key person representing the market/end-customer in projects where quality issues are addressed. Technical Service is the link between design departments and the market. So you could never get to much truck knowledge.

The work is carried out both at the office in Gothenburg where you remotely work with analyzes and support systems. But occasionally visiting our customers all around the world to investigate and resolve problems is an important and rewarding part of the job.

This is what we offer
You will be part of a great team of social, innovative, and passionate colleagues with a warm sense of humor. A team that focuses on the common goal of keeping our customers on the road. We learn new things every day and we discuss and share our findings with each other. We are reputed the go to guys and gals!

As Product Specialist at Technical Service, you get a unique opportunity to rapidly complement your current expertise with a deep understanding of real-life customer usage -and develop an extensive market knowledge and global network. We know that this will benefit you in whatever future direction you choose to go.

This is you
You have broad experience from telematics, software, electronics, and diagnostics in vehicles
Diagnostic Engineering or System Design at AMT or E&E design department or similar and aftermarket experience in truck business
You have a technical university degree, or equivalent experience
Your analytical ability and passion for problem solving, paired with creative and network building abilities, ensures that you will succeed in this role
Knowledge of TEA2/TEA2+
Since we are a truly global company, fluency in English is fundamental
As we also have a strong domestic market, fluency in Swedish is also a pre-requisite

To fast get up to speed, it is a plus if you have knowledge in any of these systems: VDA/Configurator/SEWS, Diagnostic systems ex. Canalyzer, Volvo Connect / Dynafleet, 4G/5G networks, FMS-standards, Techtool and/or Tachographs.
We are actively looking to increase diversity and inclusiveness in our operations. That’s why we want to create teams with a good mixture different personal backgrounds, male/female and ages.

Are we a perfect match?
Red tape and WBS elements are good for some, but we go to work every day making real change to real people. In addition to a highly rewarding job, we also offer you a global company with fantastic opportunities for you to develop and grow. Join us now -you won’t regret it!

Curious, and have some questions? Give me a call!
We apply a continuous selection process and interviews may be held before the end date, send in your application today!

Maja Stålrud, Manager Technical Service, +46 7655 37765


Kindly note that due to GDPR, we will not accept applications via mail. Please use our career site.