Product Support

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
At FIS Front Arena we have been building systems for financial trading, risk management and position control for 30 years. Our systems enable banks, hedge funds and other financial institutions make critical decisions with confidence, execute their orders and follow up their positions independent of the asset class: equities, commodities, rates or FX. Whether the trade is done through an exchange or over the counter, we’ve got it covered. But that’s just part of the story. In short, we support the whole electronic trading process from sell-side to buy-side and front-to-back.

What you will be doing
· You will be part of one of our most important client-facing support teams based in Stockholm, that serve our major client base in Europe, Middle East, and Africa. The team supports our industry leading portfolio and risk management software from a functional application perspective.
· As a support person in the team you will be challenged with a wide range of tasks, spanning from analysing and resolving incoming application issues from major banks, hedge funds, and asset managers that are critical for daily operations of many of our global clients.
· You will perform technical and functional challenges such as valuation of financial instruments, risk handling, life cycle from creating a trade to sending swift payments and producing automatic reports.
· You will perform technical and functional challenges such as valuation of financial instruments, risk handling, life cycle from creating a trade to sending swift payments and producing automatic reports.
What you bring:
· Bachelor’s degree or similar
· 3+ year of experience in financial markets
· Love for analysing complex issues
· Fluency in spoken and written English
Added bonus if you have:
Established understanding and exposure to Structured Products as well as Vanilla instrument types.
Mathematical knowledge of financial market instruments
Experience with Front Arena architecture and any of the different techniques used, for example ADFL, Python, etc.
Experience in application support


What we offer you
•Attractive benefits including private medical cover and travel insurance
•Training across core financial, sales and FIS solutions
•A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
•A modern, international work environment and a dedicated and motivated team
•A broad range of professional education and personal development possibilities – FIS is your final career step!
•A competitive salary and benefits
•A variety of career development tools, resources and opportunities