Product Support Area Manager

Do you thrive on helping others and feel a great responsibility for your tasks and customer support? Are you looking to work in a multicultural company with great colleagues, then this could be the right opportunity for you to lift your career by joining Konecranes Lift Trucks.


What we expect from you
As a Product Support Area Manager, you will belong to our knowledgeable support team in the service department.
The main tasks are to provide technical support via telephone and e-mail to our agents and customers, process and follow up guarantees / complaints, run certain projects and create written instructions.
You will be responsible for the support in your own markets / countries where you will play an important role in helping and developing our customers and retailers. Regular visits to customers and retailers are expected.

Why join us?
We offer you an international environment with a high focus on developing the best products. As a world-leading trademark Konecranes offers a variety of opportunities of personal development for all employees. We put trust in our people and believe that each and everyone of us makes a difference.

What should you bring?
We are looking for an enterprising, responsible and service-oriented person with high social skills who is passionate about technology and helping others.
It is a requirement that you have a broad technical experience and good knowledge in electricity, electronics, control systems, hydraulics and mechanics. Previous experience from the truck, construction industry and / or similar tasks are highly preferred. You are fluent in Swedish and English in speech and writing. Additional languages ​​are meritorious.
You should have the opportunity to travel abroad with some forethought and it is estimated that you have about 30-40 travel days per year.

Interested?
We welcome you to apply via our career site latest the 31st of March. We appreciate early applications and reserve a right to finalize the recruitment process once the suitable candidate for the role has been identified.
This is a global role and location of this position can be negotiated within the main Konecranes business locations.
For information about the products that we offer to container handling industry, check out our video in Youtube https://www.youtube.com/watch?v=ZO8dINR8WGc
For information about the role please contact Global Product Support Manager, Ola Olsson, +46 70-372 44 45 or ola.olsson@konecranes.com.