Product Support Area Manager

Do you thrive on helping others and feel a great responsibility for your tasks and customer support? Would you like to work in a multicultural company with great colleagues? Then this could be the right opportunity for you to lift your career by joining Konecranes Lift Trucks.


About the role
As a Product Support Area Manager, you will belong to our knowledgeable support team in the service department.
The main tasks are to provide technical support via telephone and e-mail to our agents and customers, process and follow up guarantees / complaints, run certain projects and create written instructions.
You will be responsible for the support in your own markets / countries where you will play an important role in helping and developing our customers and retailers. Regular visits to customers and retailers are expected.

About us
We offer you an international environment with a high focus on developing the best products. As a world-leading trademark Konecranes offers a variety of opportunities of personal development for all employees. We put trust in our people and believe that each one of us makes a difference.

About you
We are looking for an enterprising, responsible and service-oriented person with high social skills who is passionate about technology and helping others.
It is a requirement that you have a broad technical experience and good knowledge in electricity, electronics, control systems, hydraulics or mechanics. Previous experience from the truck, construction industry and / or similar tasks are preferred. You are fluent in Swedish and English in speech and writing. Additional languages ​​are meritorious.
You have the opportunity to travel abroad with some forethought and it is estimated that you have about 30-40 travel days per year.

Other
We welcome you to apply latest the 1st of May.


This is a global role and location of this position can be negotiated within the main Konecranes business locations.


For further information about the products that we offer to container handling industry, check out our video on YouTube https://www.youtube.com/watch?v=ZO8dINR8WGc

For further information about the role please contact Global Product Support Manager, Ola Olsson, +46 70-372 44 45 or ola.olsson@konecranes.com.