Product Support Engineer

Product Support Engineer SGT-800

A Snapshot of Your Day

As product support engineer you will work with a broad variety of technical questions that covers the complete gas turbine. You will be a part of team with engaged and well experience colleagues that together will handle complex technical issues related to our SGT-800.

We believe in a combination of work from office in Finspång with an opportunity to work from home-office to have a good balance between focused work and team collaboration and allows you to have a flexibility in your daily life.

How You’ll Make an Impact
* Provide support and recommendations for complex operational issues, site findings and technical issues for SGT-800.
* Prepare instructions for qualified site assessment for fact finding and rectifications.
* Perform technical investigations of issues by analyze such as site findings, operational data to determinate the cause of an issue and possible recommendations, in cooperation with product support team and R&D engineering.
* Prepare customer communication material and attend in customer meetings.
* Be part of a Root Cause Analysis (RCA) team for investigations of the root cause for major issues. You will support with technical knowhow, analyses and to ensure that sufficient information are collected and compiled from quality inspections.
* Work with continuously improvements within the technical support area to improve instructions and way of working.
* Have the great opportunity to develop yourself by working with all components and systems of SGT-800 gas turbine and take own responsibility for technical investigations and customer communication.

What You Bring
* A technical background relevant for gas turbine engineering. It can be a technical degree or similar work experience.
* A good product knowledge from gas turbine within R&D, Field service work, engineering, support handling or corresponding.
* You take responsibility to derive recommendations based on own know-how, support from our team and by using a network of experts within different fields.
* You are eager to learn, thrilled to meet new challenges and driven to ensure that we are handling technical issues in the best possible way to meet our customers’ expectations.
* Good communication skills in English both written and verbally.

About the Team

You will be part of our SGT-800 Product Support Team that consist of 10 persons. We work with both proactive and reactive support to ensure a high product reliability and customer satisfaction thru the whole product life cycle. Based on the growing fleet we are now extending the team with several new positions.

In the team we have persons with long experience from our gas turbines. We have a continuously open dialog about ongoing tasks and support each other to find a good and reliable solution for our customers.

Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.

Check out this page to learn more about our Gas Service business https://www.siemens-energy.com/global/en/offerings/power-generation.html

We can offer you employment benefits such as: reduction of working hours, advance vacation, health care allowance and an eventual possibility to a flexible working place.

What’s it like to work at Siemens Energy? Take a look: https://bit.ly/3hD9pvK

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 94,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.