Production Expert/Delivery engineer, Stockholm

Experis Engineering erbjuder kompetensförsörjning av tekniska chefer och specialister via konsultverksamhet, rekrytering och projektlösningar. Genom att kombinera vår branscherfarenhet med vår kunskap om människans potential får vi såväl individer som verksamheter att växa och utvecklas. Experis Engineering finns på ett 30-tal orter i Sverige och i mer än 50 länder världen över.

Requirement:
Fluent in Swedish

Start: as soon as possible
ongoing for 6 month with possibility that the client will recruit.

Client is in Stockholm, Älvsjö.


Job description
The Production Expert is responsible for continuous service improvements of the services provided by Netsize as a company to its customers, which include KPI management, Problem Management, Release communication, Bug Management. Also, ensuring that standardized methods and procedures are used for efficient and prompt handling of all requests to maintain the service quality, and, consequently improve the day-to-day operations of the organization.
Act as 3rd line support towards the support organization to ensure request are escalated properly, and are handled correctly. You may require understanding the complexity of the system, and providing ways to quickly resolve the requests.


Main responsibilities
Act as 3rd line support towards the support organization to ensure request are escalated properly, and are handled correctly. You may require understanding the complexity of the system, and providing ways to quickly resolve the requests

Required Experience, Skills & Qualifications
Technical Skills
MSc. or other academic degree in Computer Science or Engineering, in combination with related work experience
Experience from working within both Linux/Unix and Windows
Experience in database SQL/Oracle
ITIL certification and/or experience are an advantage.
Experience in Java technology and J2EE is an advantage

Soft Skills
Good Spoken and Written English
Good documentation skills

Personal Skills
Should be open to work in a multicultural environment
Problem solving approach
Quick Learner and open to learn
Should be open to help as needed to other teams, and should always share knowledge

Overall Experience
3 Years


Travelling may be required to other locations; France or Spain for knowlegde sharing or workshops

We do NOT accept CV:s via email

Kontaktperson
Are you the person we are looking for? You are welcome to apply for the job via the link on this page . This selection process is ongoing, so it is important that you submit your application as soon as possible. For more information please contact Par.Lundblad@se.experis.com