Program Lead

Who are we?
Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.
Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.

Program Lead- Digital Transformation EMEA Digital Online
Role description:
 You will work in close collaboration together with our EMEA markets, Product Teams, Global Sales, Development Teams, Customer Care, Communications Team, as well as external collaborators. You will be the voice of the markets and focus on their needs to help our customers to get the best experience. You will provide accurate and expert feedback to the markets related to products and roadmap, as well as support to local initiatives. You will be responsible for many contact areas and work closely with different stakeholders which requires you to be an expert at communication and have sound technical knowledge of market development, as well as project management for digital transformation in the online sales channel. You will work with both internal and external business contacts and act as a bridge to our central teams representing market voices internally.
 Proven track record of successfully implementing new concepts or programs in a fast-paced, digital landscape.     Skilled at leading, influencing and developing cross-functional matrixed teams to deliver against multi-track         roadmaps.Possess strong decision-making and prioritization skills with the ability to think end-to-end.
 Excellent communicator, with experience in stakeholder management and getting buy-in for ideas & roadmaps.
 Extensive knowledge and experience in the Direct to Customer sales channel with respect to technical product         capability in the online area – both front-end and backend systems.
 Understand the market-specific requirements, set priorities in collaboration with central products teams, and             support product development based on market requirements. 
 Project Manager experience in the area of Digital Transformation, with focus on online sales, including API                migration, enable markets to adopt new solutions to improve customer, retailer and NSC experience for online         sales. Deep understanding of Order to Delivery process with focus on requirements of EMEA markets. Experience in designing E2E architecture for Direct to Customer journey sales channel. Leading and facilitating the communication of technical strategies, latest development or changes impacting your area. Experience in business and market development, coordinate rollout, launch and support. Change management experience within digital organizations, with focus on strategy and roadmap.
Your profile
You are a person who thrives when work is a bit challenging and requires problem solving. You should have the ability to work under demanding and changing conditions, but keep the big picture perspective since our landscape constantly evolves in unexpected ways. As a team, we are working in an environment defined by multicultural and multinational diversity and we hope you will enjoy the benefits it brings to our work life. You are structured, innovative and have a strong customer focus in combination with a business-oriented attitude. Strong focus on delivery and deadline is required. You enjoy teamwork; contribute with team spirit and likes taking on responsibility. 
•    A university degree in engineering.
•    A master’s degree in business administration – MBA
•    Several years of experience in large digital organizations (preferably automotive), with focus on market,                    business and customer development.
•    Good knowledge of Volvo ecosystem between car and various systems involved in the online customer journey.
•    Certification in Product Management is a plus.
•    Ability to see the big picture, solve problems and act under pressure
•    A global and agile mindset with strong customer focus.
•    Experience in working Agile and using Azure Dev Ops (ADO).
•    Strong awareness of cultural diversity and flexibility to work in a multicultural environment.
•    Excellent communication skills.