Program Manager - External & New Sales (Franchise)

Company Description
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.


Job Description
We are looking for a Program Manager with experience of digital commerce and the ability to drive complex strategic projects with internal stakeholders and external partners. You will belong to External and New Sales, which is a Value Stream within the central function Digital Sales. We develop and grow long-lasting partnerships by providing access to the H&M Brands through owned and external digital and retail sales channels such as Franchise and marketplaces.
As a Program manager, you will conduct pre-studies and drive the analysis and implementation of big strategic programs and projects. You will be expected to formulate a plan, set competence & budget requirements, manage stakeholders and communicate to ensure successful delivery. You support the steering group with clear material for decisions and communication.
Responsibilities:
Perform a thorough investigation of the different platforms available for a strategy for Franchise E-Com platforms.
Conduct technical analysis and tech coordination of external partners and internal solutions, teams, and systems.
Perform project management tasks such as: task breakdown, prioritization and planning, stakeholder management, time plan management, risk management, test coordination, status monitoring.
Have technical ability within complex tech landscapes.
Build relationships, delegate, empower and coach team members, and be able to collaborate with different functions in the organization. Create a strong team culture where people collaborate and grow together.
Manage expectations; understand stakeholder desires, needs, and requirements; and look to collaborate with them to get the job done.
Summarize conclusive and clear decision material.
Manage large cross-cutting initiatives.



Qualifications
A Bachelor’s degree and 8-10 years’ experience of leading program/projects with multiple stakeholders on several organizational levels and with external parties.
Experience of digital commerce platforms evaluation and implementation.
Customer focused mindset and experience of managing complex IT projects.
Proven track record of planning, ensuring delivery and progress follow-up of large-scale projects/programs preferably with external parties.
Proven record of accomplishment of managing follow-up of roadmaps and follow-up of KPI’s and business effect .
Good leadership skills, effective communication and collaboration skills.
Skilled in digital & analytical project management tools, such as the Microsoft suit, Jira/Confluence, Miro.
Analytical skills; bringing structure into complexity.
Self-managing and solution-oriented mindset.



Additional Information
This is a permanent position based in Stockholm. If you feel that your experience, skills and ambitions are right for this role, please send your resume in English by latest 20th December 2024.
Location: Stockholm, Sweden
Diversity, Inclusion, and Innovation
At H&M Group, we're deeply committed to fostering a Diverse & Inclusive environment. We actively seek out qualified candidates regardless of race, gender, gender identity, sexual orientation, ethnicity, religion, national origin, disability, or age.
Our commitment to an inclusive workplace drives our dynamic and forward-thinking culture. Regardless of your background, origin, or preferences, your application is warmly welcomed. We value diverse perspectives and skills, and every applicant contributes to our vibrant, creative community. Join us and be part of the future we're building.
Our Offer
At H&M Group, you're not just joining a team – you're joining a value-driven culture and an expansive tech network. Enjoy perks like staff discount cards, flexible work arrangements, wellness benefits, parental support, and more. Here, you're encouraged to be yourself, experiment, and chart your own growth path. As you flourish, so do we, with opportunities to create tangible impacts and shape the future.