Program Manager, Senior Program Manager

We are hiring for HCL Technology

Position: - Program Manager, Senior Program Manager
Business Line: - Transitions & Transformation Projects / Programs
Permanent


Position Overview

The position requires delivery of program of projects globally by managing a team of project managers and/or should be responsible for execution of large project of size $20 million and above, defining and developing Project Management methodologies by working closely with the PMO- Head. He/ she should be able to define processes and create WoW for projects, looks into overall project delivery and develop relationship with external and internal stakeholders including C-level executives. He/ She would be responsible for engaging in early phase of projects and work closely with the internal as well as external customer teams on Program delivery.

Responsibilities


Ø Sets the direction for the entire Projects team, builds and leads a vibrant team
Ø Creates and manages a strong team of Project Managers
Ø Creates, Contributes and Implements the best practices
Ø Develops and lays down processes and procedure for the organization
Ø Contributes to business growth by expanding and enhancing current service offerings
Ø Awareness of and understands various Project Revenue Models
Ø Monitors the progress of all projects and deliverables
Ø Owns and is accountable for scope, effort, budget and delivery
Ø Drives continuous improvement in project deliveries and individual / team performance. Towards this, measures and analyzes deliveries and performance across projects and timeline.
Ø Contributes to annual planning of PMO and then executes it meticulously
Ø Is proactive and the ultimate escalation point on all matters related to all programs undertaken and team management
Ø Will look at Process efficiency and innovate methodology with a view to maximize value provided to the business units
Ø Establishes and maintains excellent relationships with customer / Business Units
Ø Viewed and perceived as a Role model and a genuine Team Player
Ø Managing & Reporting – Scope, Change Requests, Contractual Milestones, status to internal and external stakeholders
Ø Complying with PMO financial rigor and reporting- Weekly, monthly, quarterly

Experience

Ø Strong years of experience, out of which at least 3 years at a senior management level.
Ø Experience in managing diverse and multiple teams and complete ownership and responsibility of the team
Ø Hiring and retaining the best talent, performance management
Ø Managing aspirations of individuals
Ø Creating and implementing growth & development plans for the team
Ø Managing team motivation levels
Ø Resource planning and balanced resource utilization across different Projects




Mandatory Skills

Ø Should have managed Projects and Large Programs independently.
Ø Must have handled client management, transition, transformation and migration of projects
Ø Understanding of contracts and bid management through to development of SOW’s highly desirable.
Ø Manages conflict constructively, can identify areas of improvement in team thinking.
Ø Should have been managing a team of project Managers
Ø Should have good analytical skills and eyes of detail, assess risk thoroughly and understands cause & effect systems.
Ø Knowledge and experience of working on diverse business models and team models with their pros and cons
Ø Hands on with MS project, MS Excel and familiarity with other Project Management Tools
Ø Infrastructure domain knowledge – Transition and Transformation projects, /and/or experience in delivery of technology projects like product development, implementation of tools or systems Integration projects
Ø Experience of Global Delivery with offshore/ onsite model.
Ø Understanding of the entire engagement lifecycle starting from engagement initiation, transition to steady state


Mandatory Soft Skills with level of competence, Ownership and accountability

Ø Excellent communication & interpersonal skills written and oral
Ø Client relationship management
Ø Experience of managing large teams
Ø Ability to mentor and motivate
Ø Independent decision making
Ø Problem solving and conflict resolution
Ø Ability to Manage Diversity
Ø Ability to resolve problems

Qualification

Ø Bachelor’s degree in IT/ Engineering/MBA or other management qualification
Ø Preferred PMP certified
Ø Preferred Extensive Project Management Training
Ø Proven Track record from Business Management perspective


Thanks


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