Project Advisor - Service Provider

Top 3

Experience in project manage larger technology-oriented projects

️ You love to create trust and new relationships

You are an enabler for partner success through humans and technology

About the job

As we expand in Europe, we are now looking for a new employee for our Service Provider team where you will work with our absolute largest partners. Unlike our traditional resellers, Service Providers owns the agreement with the end customer and also handles the invoicing themselves.

You have full responsibility for the onboarding of our new Service Providers, this means you project manage the entire onboarding with delivery, training, setup and contact routes in sales, technology & finance. With the ambition to get your Service Providers ready to deliver and grow as quickly as possible.

You ensure that the Service Provider are able to sell, deliver, train and support on both 1st and 2nd Line. Your role is advisory in nature and you are expected to provide our Service Providers with good insights and tips.

About you

To do well and at the same time have lots of fun in this role, we believe that you have to be confident in technical discussions and genuinely curious about how things work. You keep track of many things in parallel and are accurate while having the drive to move forward.

If you have experience working in customer support/technical support, (preferably in telecom, IT and/or SaaS solutions), this is an advantage. But most important of all is your social ability and your superpower to create trust and long-term relationships.

Our Service Providers have large volumes of customers, so we need you who are experienced in project management, conducting customer dialogue and collaborations with larger customers or partners. You will work closely with our sales staff and lead our partners who install, train and support their customers.

Since our Service Providers are located in both the Nordic region and in Europe (England, Spain, France, Belgium, Portugal, etc.), almost all communication will be in English. You are proficient in English and Swedish, another language would be the icing on the cake but not a must.

Telavox is the place to be!
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today we are a fast-growing and profitable company with +700 m in revenue and +400 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! 😀 Read more about our culture, our employees, and business in our Culture Book. (https://docs.google.com/presentation/d/e/2PACX-1vQN1wDpp_YGRwXww6S7tEYfb8KO2AGyjJk51uA6g7IX_Nv4gtaHH2ci2SPizYx-CWt3f6noEJls_n2M/pub?start=false&loop=false&delayms=3000&slide=id.g63cf6a08cf_1_0)

Are you interested in becoming part of Telavox? Apply now!
We look forward to hearing from you! Send your application as soon as possible. If there are any questions, please contact our Recruiter Robert Jonasson at robert.jonasson@telavox.com.