Project and Offer Quality Leader - 007DT1

Schneider Electric™ creates connected technologies that reshape industries, transform cities and enrich lives. Our 140,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment: https://www.youtube.com/watch?v=VbldHPFltQQ
You will be working closely with the Product Architect, Design Lead, Future Offer Manager and Project Manager, the Quality Leaders’ mission is to ensure product development projects deliver what is promised to the customer reaching quality excellence in Offer Creation. The Quality Leader monitors the future offers in their portfolio and drives any actions required to ensure customer satisfaction. This particular position is responsible for the project quality and customer satisfaction of Building Management Field Devices offers, with a portfolio currently including field controllers, valves & actuators and environmental sensors.
Responsibilities & Key Tasks
Offer Quality
• Support the plant quality manager on any offer quality aspects, acting as a single point of contact between the Business and the plant.
• Deploy best practices of Schneider Electric in terms of Offer and Project Quality.
• Implement Schneider Electric quality processes for new and existing offers, following the OCP process.
• Ensure robustness in supplier quality.
• Help capturing and analyzing field quality experience and feed offer development for continuous improvement.
• Represent the Building Management Line of Business CS&Q organization in the location.
Project Quality
• Ensure that Offer Quality is built into each new project to make sure satisfaction is reached for potential future customers.
• Guarantee that the Voice of Customer is well collected and analyzed in order to provide robust and ranked customer requirements to the project team: Lead the CTQ (Critical to Quality) workshops and develop CTQs for the project.
• Make the synthesis on lessons learned on product development and from field experience.
• Define Offer Quality Goals during project lifecycle to include all aspects affecting customer experience (deliveries, services, documentation, etc).
• Attend all relevant project team meetings and “inject” the Voice of the Customer to ensure its properly taken into account.
• Support the deployment of new project processes (PMP, offer safety, On Spec, …).
• Make sure that risk identification, assessment and mitigation plans are managed and updated in the project (assist the Project Manager, or lead by delegation).
• Support and coach the project team on methods and quality tools needed to reach Robustness, Customer satisfaction and Quality targets.
• Prepare the quality stage gate slides (PQMA, PCM) and propose gate decision.
• Define EWS (Early Warning System) together with Technical Support, Continuous Engineering, Offer Manager and OQL before launch.
• Travel up to 15%.
Required skills and experiences
• Bachelor’s degree in Electrical or Electronics Engineering, Computer Science, Industrial/building Automation or similar field of studies.
• Building automation and\or HVAC systems.
• Strong quality process knowledge, especially related to Offer Safety, PEP and PMP.
• Problem solving methods and statistics (8D, 5 Why, Ishikawa, …).
• Customer application knowledge is a plus.
• Product Verification and Validation knowledge.
• Release Management (SW) knowledge is a plus.
• Leadership skills and ability to mobilize cross-functional activities.
• Lead using your Quality authority in the organization without direct reports and ability to build cross team relationships.
• Broad technical understanding.
• Strong customer focused mindset.
• Good influencing and convincing habits.
What do we offer you?
This is a great opportunity to join Schneider Electric and power your career! You will be joining an international, dynamic, and responsible company, with an enviable reputation in the market. Schneider fosters the development of all its’ people around the world. Every day, we empower employees to achieve more and experience exciting careers. Find out how our values and unique position make Schneider Electric the employer of choice – apply now.
When you work for Schneider Electric you work for a company focused on its people. We are proud to promote diversity, inclusion, people development and work-life integration!
Did we get you inspired?
Read more about us and apply at https://www.se.com/se/jobb
Contact person
If you have questions regarding this position, then feel free to call Liselott Wigstrand at 0725 200 797.
Welcome to submit your application!
At Schneider Electric, we call this Life Is On. https://www.se.com/se/jobb