Project Manager

Description
Would you like to work for an innovative, fast-paced, growing software company that delivers integrated workforce optimization software for today’s multi-channel contact centres? Calabrio may be the right fit for you! And we are looking for yet another star to join our Project Management team.
As our new Project Manager, you will be responsible for delivering first class Calabrio ONE projects to our customers and partners. You will be part of the Professional Services team and work closely with Technical Consulting, our customers, and other stakeholders. You will lead implementations and support professionals to successfully deploy our Workforce Optimization (WFO) and Analytics Suite. This position provides a wide variety of challenges requiring use of tools, software and technology to solve problems.
What you’ll be doing
Manage projects from beginning to end together with our customers and partners
Produce and maintain appropriate timelines and project plans
Drive the project team to commit to a schedule in a constructive and collaborative manner; work with execution teams on contingency plans and preventive/corrective actions to ensure deliverables and timelines are met
Monitor overall costs within each project and identify project overruns
Manage changes to the project scope, project schedule and project costs
Manage stakeholder expectations with proactive communication about changes, risks and status

Requirements
We're looking for
You have a bachelor’s degree
You have 3+ years of project management experience in general business and- or IT-projects
Having experience from working with business solution systems like WFM/WFO/HR/CRM is considered an advantage as well as knowledge in other European languages
Knowledge of Prince 2/PMP accreditation is a plus
You have strong presentation, interpersonal and communication skills, and the ability to influence the decisions of others in English
Intermediate to Advanced skills in Excel, Ms Project, PowerPoint & Visio

Benefits
Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent
What we value most... workplace diversity and ensuring an environment of mutual respect. We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer.
Our commitment is to continue to keep our people healthy, focused, and creative. We've built a company culture where you'll feel motivated and truly excited to come to work. Calabrio is driven by the diversity of our talented team members who come from a wide variety of backgrounds and lifestyles. As an equal opportunity employer, we always consider and embrace ALL individuals including what makes them unique. We believe our team members should be happy and healthy, with peace of mind and a sense of accomplishment.
About Calabrio:
Calabrio has joined forces with some of the best minds and most progressive concepts on enriching human interactions through our customer experience intelligence platform. For you, that means working on high-performing innovative teams that combine their incredible ideas in one incredible company.
Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements).
Awards & Accolades:
Calabrio has 300 Global Partners, more than 2.25 million agents, and over 7,000 customers worldwide. We've been doing this for more than two decades and have been recognized by leading independent third parties such as Gartner, Forrester, and G2 Crowd as a leader and visionary.
Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success.