Project Manager - CX & Sales

Company Description
Do you want to join H&M on a journey, defining the way we create a seamless omni customer experience? If you have a genuine passion for growing business and see yourself in a role contributing to added customer value, a strong brand and digital growth – join us and take part in setting how we work to deliver an outstanding omni offer for our customers.
Customer Experience & Sales (CX & Sales) is a newly established global cross-functional and customer-centric function within the H&M Brand focusing on delivering an outstanding customer experience. CX & Sales has a key role in enabling us to reach our brand direction, to become the leading destination for style, creativity, and culture. As Project Manager in Demand and Supply Planning & Inventory Management, you will be right at the center of this shift towards a truly customer-centric organisation. 
Job Description
Are you passionate about leading projects, change management processes of people and system and problem solving? Do you enjoy working cross functionally and drive business change? Do you thrive in a role where you can train and support others? If so, the role as Project Manager to CX & Sales might be your next step!
As Project Manager you will work closely together with our regional offices around the world and have close collaboration with several departments within the company (for example Business Tech and Merchandising). You will be a key player in setting the direction for H&M’s system solutions to enable efficiency and sustainability while optimizing the supply chain process. The team consists of 5 employees today and we are now looking for someone to further strengthen our team and business!
Key Responsibilities
Responsibility for ensuring successful business implementation of new merchandising tools and methods in our markets globally.
Lead one or several rollout projects and represent merchandising in cross-functional meetings.
Plan and conduct trainings and set the new way of merchandising for the local teams.
Drive new development ideas in certain key areas towards Business Tech by being the bridge between local Business and the tech Products.
Participate in different tech forums where you drive Business priorities and set roadmaps for the upcoming period ahead together with the tech product.

Qualifications
We are an organisation built on collaboration. We embrace the totality and work towards a common direction and shared objectives, learning and adjusting along the way. We win as a team, focusing on our contribution to the whole. Everything we do, we do with the customer in mind, and we use data and customer insights in our decision-making. We believe that by having a clear direction to where we are going, we can all lead the way. At CX & Sales, we dare to choose, and we dare to be bold – think big, start small and just do it. We believe you thrive in this environment and want to join our journey ahead.
In addition, to be successful in the role we believe you have:
2 years of experience within project management, merchandising or similar
Experience working within management consultancy, retail, or tech
Strong organizational skills to hold projects together
Strong communication skills with the ability to prioritize project needs to Business Tech and stakeholders
Ability to present in public and passion for teaching
Fluency in English, both verbal and written

Additional information
This is a full-time position based in Stockholm and you will report directly to Jacob Adwall, Demand & Supply Planning Manager. If you feel your experience, skills and ambitions are right for this role, please apply with CV in English as soon as possible but no later than 7th of September 2022. Please note that interviews will be held continuously.
At H&M Group we strive to have a fair and inclusive recruitment process. This is why we kindly ask you to not attach cover letter in your application as they often contain information that can easily trigger unintentional biases.
We look forward to receiving your application!
H&M Group is committed to creating a Diverse & Inclusive environment and we are actively looking for qualified candidates irrespective of race, gender, gender identity, sexual orientation, ethnicity, religion, national origin, disability or age.