Project Manager, Malmö

About the assignment:

- Location: Malmö, remote
- Duration: 4 months
- Apply as soon as possible
- Extent: 760h
- Please note that the mandatory requirements have to be met in full in order for us to present your profile to our Customer.


Description

The scope of the consultant services is to assist the client in:

Project manager in Market Support (Customer/Customer Journey)

- Overall Coordination, Performance and strategy: Set a performance oriented way of working with customer messaging. Understand the pain points, prioritize and secure solutions, do again. This in alignment with all needed stakeholders.
- Overall Coordination, Performance and strategy: Set a strategic framework to Secure consistent and clear communication and messaging in all interactions, including Tone of Voice - today siloed, limited and insufficient.



The role need to be in control of the overall performance agenda for their customer messaging :

- Secure a working process of securing great communication and messaging towards the customer. Including all stakeholders
- Secure an overview of the pain points from a customer perspective and that they are prioritized from a customer value and the company effort perspective
- Secure that they have actions ongoing to address the pain-points
- Interact with all stakeholders to secure common view and progress of actions
- Coordinate market teams and Attract and Activate to asses customer communication and messaging, close the gaps, ensure that supporting material and assets are in synch from KCI´s/templates and other channels/medias


Mandatory competence and experience:

- 4-7 years experience as Project Manager
- Knowledge from customer messaging, e-commerce and related processes.
- Communication and documentation skills.
- Co-ordination skills, result oriented and senior leadership.
- Project management skills.


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How to proceed with the process

- Apply for the assignment through this ad.
- State your preferred hourly rate in the application.
- Upload your CV in English in word format.
- We will revert to you if we need further information or clarification regarding your application.
- The Customer usually reverts to us within 10 working days from the last application date. We aim to get back to you promptly with any new information regarding your application or the assignment. If you have not received any information from us within this time frame, please contact us through our platform.


You will be informed about the Customer should you be called to an interview.

About Shaya Solutions

Stockholm based consultancy and competence firm with focused on IT, Management and Technology.

We focus on customer / consultant satisfaction and quality in our services offered throughout Sweden.

Our core values are Humility, Perseverance and Flexibility.

Please do not hesitate to contact us if you have any questions.

We politely decline all contact from ad vendors.