Project Manager - Quality Communication & Field Service Actions

We are Polestar. We are detail obsessed, performance focused and determined to make the most advanced and exciting electric cars the world has ever seen. We blaze our own trail, one without compromise. We don’t believe in shortcuts. We innovate constantly, and we are relentless in our pursuit of the best. We’re expanding, and we need people who share our vision and want to be part of something different.

We are now looking for a Project Manager within Quality Communication for our Quality Department that will be responsible for Quality Communication and be the project leader for Field Service Actions.

Let us describe the challenge we offer

Polestar is fast-paced, exciting, and a growing organisation. Because of this, we want to ensure our future as a compliant company. Our Quality team is passionate about connecting our ambitions into the quality of our products. We are therefore looking for a Project Manager within Quality Customer Communication, a split role responsible for quality communication to our customers and Field Service Actions.

This position is based at our HQ in Gothenburg, Sweden.

What you’ll do

In this role, you will be the project manager responsible for both quality communication and Field Service Actions. The scope of the role will in the beginning have its core in Quality Communication, and will with time focus more on a project management role towards Field Service Action investigations.

You will be responsible for:

- Support our Customer Care team with knowledge regarding quality concerns
- Support our Social Media team with external customer communication regarding quality concerns
- Project Management for Field Service Action to the market


You will make sure that all data and documentation are quality secured and properly communicated at the release of a Field Service Action to the market. On occasion, you will present a clear recommendation and proposed way forward in quality matters to management. By liaising with teams such as After Sales Market, Purchasing, and Legal, you will investigate and coordinate according to the campaign budget. Additionally, you will act as a pillar to Product Compliance Officers and provide expert support on the relevant case as well as building and assigning cross-functional teams for the cases.

Who you are

To be a great fit for this role, we are searching for you with a great communicative and proactive approach. You are comfortable in taking ownership in a team whilst collaborating in a dedicated way. For you, every case is unique, and you have a great ability in liaising with multiple parties at the same time.

Further on, we are searching for you with:

- A degree in engineering or equivalent
- Experience in communication
- Excellent project management skills
- Experience in managing a cross-functional team


At Polestar, you will be a part of a cross-functional and international team, with English as a natural language for written and spoken communication.

Personal fit will be of great importance in this recruitment, as we are actively working to build a team with diverse experience, gender and background.

People at Polestar

We know that a change is needed. We also know that each one of us can help bring about that change. Our commitment to becoming climate-neutral by 2040 is just as important to us as being inclusive, diverse, and innovative. Together, we are creating, collaborating and experimenting to usher in a new era of sustainable mobility.

We are an electric performance brand, determined to improve the society we live in.


Is this you? If you are interested in joining the Polestar family, don't wait with submitting your application. We apply a continuous selection process and the job post will be open until the position is filled.

Are you ready for the journey? Which is electric by the way...