Quality Account Manager

At AstraZeneca, we are united by a common purpose: to push the boundaries of science to deliver life-changing medicines. Every single day, we make a difference by delivering potentially life-changing medicines to millions of people globally and by leading breakthrough science that promises to transform the treatment of disease.

Our purpose is ambitious and so is our approach. Becoming a more agile and creative company means building a dynamic, inspiring culture where we celebrate diverse, bold thinking and act with a sense of urgency. We are curious, creative, and open to new ideas and ways of working. We believe in the potential of our people and you’ll develop beyond what you thought possible! We make the most of your skills and passion by actively supporting you to see what you can achieve no matter where you start with us.

As a
QUALITY ACCOUNT MANAGER you will be responsible for the Quality management of assigned Supply Chains, supporting the External Supply organization. You will be responsible for all Quality activities that directly support the establishment and execution of Quality Management of Product Supply Chains covering end to end supply of the externally sourced products. You will operate as the primary interface between Quality and the Supply Chain Leads, and as the Quality leader role in the escalation of quality supply chain issues.

As required, you will serve as a Quality leader in the review of new Product Supply Chains, including preparation for, and management of Regulatory Agency inspections for QA/Compliance assessments of Product Supply Chains.

Participating in Supply Chain Control room meetings, you will actively perform activities such as CI/PPS, IRM, supply chain map reviews, Supply Chain Quality Master data design/set-up, coaching and seeking to make Supply processes efficient. You will report Quality SC critical metrics on a routine basis and perform first assessment on rework and SAOC/PAOC proposals.

The role holder is responsible for Area Manager approval of Change Controls, or Management of own change controls.

The Quality Account Manager is the point of contact for the Senior Quality Supplier Managers (SQSMs) on their Product Supply Chain, when quality issues at a supplier level impact delivery.

This position enables strong cross-functional ways of working with non-QA members across the External supply organisation, AZ Sites and GSC&S.


KEY ACCOUNTABILITIES

- Collaborates with and influences other Quality professionals across the organization to ensure consistent application and execution of key quality systems
- Responsible for the Supply Chain Quality Master data in the SAP systems
- Responsible for quality issues escalation and resolution to maintain the flow of products and documents to meet Customer, receiving Site objectives
- Works with applicable Site support groups on projects (capital and non-capital) that impact the PCO assigned area, and proactively ensures GMP and regulatory compliance during the planning, execution and closeout phases of these projects
Collaborates with, and influences, other PCO/assigned area members to facilitate process improvements and risk assessments; benchmarks internal and external Quality practices to identify innovative efficient and effective practices
- Collaborates in data analysis and report creation on quality metrics and key performance indicators
- Builds effective business relationships with Customers and AZ receiving sites
- Assists in the production of, or contribution to, AZ quality documentation (including SOPs, Q & C Manual Procedures, etc)
Actively participates in CI/PPS activities in Supply Chains and QMS
- Develops and maintains a high level of understanding of the technical produ
CTION PROCESS AND QUALITY SYSTEMS BEING UTILIZED WITHIN THE PCO MANAGEMENT TEAM
- ACCOUNTABLE FOR QUALITY DECISION-MAKING; WORKS DIRECTLY WITH THE SUPPLY CHAIN MANAGEMENT LEADER AND OTHER TEAM MEMBERS TO DELIVER OBJECTIVES
- ENSURES COMPLIANCE WITH ALL GMP COMPLIANCE AND REGULATORY REQUIREMENTS BY PROVIDING COACHING, MENTORING AND CONSULTATION TO THE SUPPLY CHAIN MANAGEMENT TEAM AND SR. QSMS INVOLVED IN SUPPLIER MANAGEMENT
- PROVIDES FUNCTIONAL DIRECTION WHEN REQUIRED

ESSENTIAL REQUIREMENTS:
Bachelor degree in a science / technical field such as Pharmacy, Biology, Chemistry or Engineering, or equivalent experience
Strong demonstrated knowledge of cGMPs, Quality Systems and the pharmaceutical supply chain environment
Excellent oral and written communication skills
Strong negotiating/influencing skills
Ability to work independently and under own initiative

DESIRABLE REQUIREMENTS:
Experience working in a PCO organization
Demonstrated leadership capability and organizational skills to act as the Quality leader for Product Supply Chain(s)

At AstraZeneca when we see an opportunity for change, we seize it and make it happen, because any opportunity no matter how small, can be the start of something big. Delivering life-changing medicines is about being entrepreneurial - finding those moments and recognising their potential. Join us on our journey of building a new kind of organisation to reset expectations of what a bio-pharmaceutical company can be. This means we’re opening new ways to work, pioneering ground-breaking methods and bringing unexpected teams together. Interested? Come and join our journey.

SO, WHAT’S NEXT!

Are you already imagining yourself joining our team? Good, because we can’t wait to hear from you.

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.