Quality Action Leader (QAL) - Plant Quality

Who are we?
Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.
Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.
We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.

What’s in it for you?
We are looking for a Quality Action Leader (QAL) for our production plant in Torslanda, Sweden
The QAL role belongs to the Plant Quality Department, which supports all production shops in achieving Built in Quality, problem solving as well as drives the cross functional concern resolution of customer concerns. 

What will you do?
As a Quality Action Leader within the Plant Quality Department you’ll quality secure project issues by participating in FMEA, VBE (Virtual Build Event) and VSM (Value Stream Mapping). You’ll also act on suspected quality risks, lead Vira follow up meetings and initiate quality verification between series.

In this role you’ll also be leading and driving concern resolution of potential customers concerns. For this you’ll use both external (e.g. Warranty and customer feedback) and internal (e.g. plant quality systems) data to act on potential customer issues. It’s necessary to collaborate with other organizations within the company to contain Interim Containment Action (ICA) and solve Permanent Corrective Action (PCA) quality issues while aiming for mitigated customer concerns. 

Another part of the role is to lead, support and coach preventive and corrective quality actions within your team and communicate lessons learned to the areas concerned. For complex quality issues you’ll lead cross functional problem solving and task forces and act on potential critical concerns while supporting ongoing issue within Critical Concerns Action Process (CCAP).

As a QAL you’ll share knowledge, Best Practices and issues found internally, externally and in projects with colleagues around the world to secure global cross-functional communication and networking. 

In this role you’ll be aiming for: 
* Early detection and decrease of launch issues in the production plant
* Mitigated customer concerns
* Less disturbance in the production plant and improved quality output for customers
* Improvements and efficiency within the whole company


You and your skills
We see that you have a bachelor’s or master’s degree in engineering or equivalent experience. You have previous knowledge and experience from problem solving in 8D, Six Sigma or equivalent. If you have previous experience working within Body Shop or Geometry, it’s an advantage.

Do fit in this role you are passionate about Quality and have proven structured and advanced problem-solving experience. You also have knowledge about processes, methods and tools within manufacturing and New Model program experience. We also see that you have previous leadership experience, it’s an advantage if you have training within leadership. You’re fluent in English, both written and spoken, and since you in this role will work cross functional, you’ll also need basic skills in Swedish written and spoken. 

You as a person 
To succeed in this role, you have communication and interpersonal skills to interact with all functions within the existing organization. Furthermore, you have the ability to learn new things and work together with other functions to achieve your customer's expectations. 

We pay great attention to your personality and are looking for you who are unpretentious. You have a high collaborative spirit, are service-oriented and have the ability to see the big picture in order to understand and meet the needs of the end user. Communication comes easily to you, and you can adapt your communication to the recipient and express yourself fluently in speech and writing. Furthermore, we see you as an analytical, proactive, and self-driven person who can easily see what needs to be done, act and deliver. When problems arise, you are part of the solution.