Quality Business Support

Roxtec is the world-leading developer and manufacturer of modular-based sealing solutions for cable and pipe penetrations. Our flexible system is used within everything from the energy industry through to shipbuilding to protect life and assets from risk factors such as fire, gas and water. Roxtec is a rapidly growing group serving customers in more than 80 markets. Read more on www.roxtec.com (http://www.roxtec.com/).

Do you want to be part of a strong team with many possibilities and challenges ahead? Are you a person with a focus on details and structure, and with a will to improve? Then keep reading. Roxtec holds a great future for you who can drive change, think out of the box, and challenge existing ways of working. We are searching for you who want to work in a dynamic organization with great commitment, customer focus and a cooperative culture.

The position
Our mission is to provide support and create solutions that meet our customers’ needs, create value and in the long run generate loyal regular customers.

As Quality Business Support at Roxtec International, you will:

• Act as a first point of contact within Roxtec International between business coordinators and operations for support with customer questions/questionnaires.
• Develop and document customer-requested documentation.
• Plan and manage customer audits and qualifications, including handling of improvements.
• Analyze customer requirements to identify trends and, if needed, request actions from the organization.
• Be a part of the internal audit team and perform internal audits.

Qualifications
You have a university degree in quality or a similar field, or several years of experience working in a global industry. You are a driven employee with a passion for quality and production, and you enjoy working in a high-paced environment. You are flexible, curious, positive towards changes and customer-oriented as well as creative. You also have a strong will to solve problems and respond to questions that may occur.

Our work tasks are often performed in a global environment and in close cooperation with others, which means that your professionalism is in focus. It is therefore necessary that you enjoy teamwork, are humble, and can communicate and cooperate with ease.

Since we are an international enterprise with local companies around the world, and this position involves contact with every operational site, it is important that you understand and enjoy working with different cultures.

Speed, simplicity and flexibility are key principles for us at Roxtec and should feel natural for you as well. Feel free to read more about our seven Roxtec Core Values, that were established about 30 years ago and still serve as guidelines for our operations. They encourage us to focus on the customer experience and remind us that each of us, individually and together, contributes to Roxtec’s success. You can find Roxtec Core Values here (https://www.roxtec.com/en/about-us/about-roxtec/roxtec-core-values/).

Application
If you have any questions regarding the position, please contact Annalena Gerdstigen, Acting Global Quality Manager, +46?733 31 32 31, or Elin Jurjaks, HR Manager Sweden, +46?733 31 31 89. Selection and interviews are made continuously, so send your application as soon as possible, and no later than 2024-10-06.