Quality Coordinator PCG (520890)

Our Exciting Opportunity
Do you love Quality and to drive and supporting other persons to do a great job? We believe that when we all work together, magic will happen. At Ericsson in Gothenburg, we are a unit of 500 highly talented software developers and engineers, creating the world’s best Gateways for the telecom industry. For more than 20 years we have provided the world with mobile broadband. Today, almost half of the world’s population uses our product. We provide terabits speeds and focus now on creating a better tomorrow, by improving the connected society and bringing 5G to the world.


We are looking for a Quality Coordinator to join PDG Gateway to work with one of our products in 5G Core, Packet Core Gateway (PCG). You will be a guardian for our quality principles and that we follow them and be part of the PCG release program where you collaborate with several other leaders and development teams, as well as have an interface towards the Support organization within Packet Core. 5G is being massively rolled out during 2021 and product quality is a very important and vital part of this roll-out. You will work with teams primarily located in Sweden, China, Spain, India and Hungary. You will report to the Head of Gateway Continuous Integration & Delivery, located in Gothenburg.

You will
Ensure shared understanding on a product level of defect trends and driving factors, by analyzing internal and external defects, test coverage and customer critical issues
Evaluate customer defects and possibly initiate Root Cause Analysis and feedback lessons to the development organization
Identify and manage quality improvement actions on product level to secure that the product, including 2PP/3PP, reach the quality targets set in cooperation with the System Owner and other partners
Proactively suggest actions to prevent quality degradations
Continuously drive risk analysis related to scope cuts, technical debt, existing defects, deviations and limits in test and/or design scope that could affect the products architecture and performance
Chair and run meetings related to product defects
Present product quality status and forecast in the product operational update and similar forums


To be successful in the role you must have
Ability to quickly involve key people and ensure fast response to changes
Result focus and take proactive decisions and follow through
Experience in project management in a Lean and Agile world and be well organized
Experience and good understanding of R&D and SW development
Good listening and analyzing skills and enjoy cooperating with others
Excellent communication skills and ability to speak & write English fluently


As Quality Coordinator you are one of the leaders in the organization. Therefore, it is important for you to have a high interest in people, processes and SW development.


We also believe you are passionate about quality and thrive on continuously challenging yourself and the organization towards better and faster customer value while having fun.

What´s in it for you?
For every day, we strive to make our Gateways better than yesterday, integrating continuously and delivering to customer as often as possible.
We believe in trust – we trust each other to do the right things. Therefore, we believe in taking decisions as close to the product and technical expertise as possible.


We believe in trying new things and learning from our mistakes. Personal development propels our company growth and collective knowledge.
We believe in sharing our insights and helping each other to create an even better Gateway.
We truly believe in happiness, we enjoy and feel passionate about what we do, we will create magic together. Then there will be nothing that can stop us!Do you want to join our team and support us finding the best ways to inspire, serve and lead our awesome teams?As a leader, you will be part of fostering a culture of creativity, collaboration and trust. At Gateway, we do things slightly differently. We guarantee that you will develop as a leader and grow together with the organization.


Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.

What happens once you apply?
To prepare yourself for next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process


Location for this role: Göteborg, Sweden
The selection and interview process are ongoing. Therefore, send in your application as soon as possible.


In case of questions please contact the recruiter: Johanna Kristensen at johanna.kristensen@ericsson.com
Last day to apply: 27th of February
Kindly note that we cannot process applications sent via email
Curious to know more about the life at Ericsson? Meet some of your future colleagues and watch our People film

Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.


We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson’s Code of Business Ethics.