Quality Engineer Customer Complaints

Företagsbeskrivning
Bosch Rexroth in Mellansel develops, produces and delivers world-leading hydraulic drive systems and services under the Hägglunds product brand. The business also has a global sales and service base. Customers are found in the recycling, mining, sugar, plastic and oil industries, among others. The common denominator is that their businesses demand the most and the best. Bosch Rexroth in Mellansel has about 400 employees and is part of the Bosch Group.


Jobbeskrivning
The customer complain process of the Hägglunds products and drive systems is an important part of the Hägglunds business, in terms of quality and customer reliability. It helps us to be best in class and customers first-choice.
As quality engineer in our sales organization, you will be responsible for the continuous improvement of our product with focus on the customer. You will be the one receiving the customer claim, analyse and solve the topic. When required you support the manufacturing plant with detailed technical analysis of customer rejects. Furthermore, you attend customer, as well as internal meetings, report status of quality deliverables and develop and implement departmental continuous improvement (CIP) in collaboration with other departments. Improvements will be driven together with our Hägglunds team located in Mellansel, Sweden.


Kravspecifikation
You have a degree at university level and at least five years working experience from technology-based industry in the quality area. Technical interest and understanding is a prerequisite for the position. Knowledge of hydraulics is desirable. Experience from customer-oriented work and quality solving problems is an advantage. You are a clear communicator with the ability to inspire and convince our customers. The position requires a good knowledge both in written and spoken English.
As a person, you like to work independently towards defined targets and have an entrepreneurial spirit. You have a quality and service mentality; you are an analytical person with problem solving skills; you have basic knowledge of quality methods like 8D and are able to communicate with our customers with a positive attitude.
The workplace is located in Mellansel, just outside Örnsköldsvik.


Ytterligare information
For more information, please contact HR Business Partner Peter Gimbergsson, by e‑mail: Peter.Gimbergsson@boschrexroth.se by phone: +46 70 182 12 99.
Please send us your application no later than August 12th, 2022.
More information about Hägglunds products and drive systems can be found at: www.hagglunds.com
Welcome with your application
For information about the company and our products, visit: www.hagglunds.com