Quality Manager (518787)

About Product Development Quality Assurance
The Product Development QA is one section in the Quality Assurance sector focuses on embedding a quality for speed mindset throughout PDU Radio and to operate proactive quality improvements
About this role:
You will be a part of Product Development Quality Assurance team you will as Quality manager Lead portfolio level initiatives for improved Quality across all Radio products both inside and outside PDU Radio
The work will vary depending on the needs. We aim to:
Ensure PDU Radio acts timely & appropriately on market concerns with our portfolio.
Drive Q get well plans to make them stick. Taking identified portfolio Quality shortcomings with highest business importance and drive them across different functions within/ outside PDU radio until proven resolved.
Help establish efficient WoW’s for complex challenges ex. NFF, supplier mgmt.
The position is based in Kista and may require travel to other PDU Radio sites in Sweden, China and Canada as well as to customers and Ericsson supply sites and repair sites
Key accountabilities of the role
Drive Quality improvements initiatives across the radio portfolio until implemented
Set a communication strategy for the task in focus and ensure its execution
Contribute in driving internal efficiency and cost effectiveness via new- or alignment of existing ways of working across all radio design and supply sites globally
Strategically evolve the operations by participating in the Product Development Quality Assurance leadership team and closely co-operate with stakeholders, e.g. CES (Customer Engagement and support), sourcing, supply, CU’s/Customers and Design Centre managers globally
Ensure that the voice of the customer is spread within the PDU
Qualification & Skill Requirements
Several years of experience within R&D, Customer interaction or Product Management
Business and customer focused with emphasis on seeing the big picture and making decisions
Change driver that can make impact across PDU radio & drive tangible change
Understands and influences Radio external orgs (e.g. CES/supply/services) to change
Can present on difficult topics in front of customers. Can act on behalf of Radio senior management
Mobile. Be present on sites, when needed, to fully identify and help resolve problems.
Leadership Requirements
Several year of leadership experience
Accountable- thrive on accountability, overcoming challenges with a can-do attitude, motivated to surpass the expectations of customers
Customer focused- E2E focus, sees the big picture, can get things done no matter what, with agility and speed
Disruptive thinker- desire and willingness to challenge the current ways of working
Big-picture perspective- take a one Ericsson, one BNEW, one DNEW perspective collaborative mindset
Fact-based timely decisions- Not afraid to make tough decisions even when paradoxes are present, details lacking or contradictory, and the stakes are high
Role location: Kista
Last day to apply: 2021-03-28
Should you have any questions, reach out to recruiter: Rashmi Pal, rashmi.pal@ericsson.com.
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Primary country and city: Sweden (SE) || || Stockholm || Consulting&SysInt; IT; ProdMgt; R&D; SalesStratMkt&ComMgt; ServEng; SharedServ; Stud&YP; Supply&Log
Req ID: 518787