Quality Specialist

Hitachi Energy is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable, and modern energy for all. We help keep your lights on, the factories running, our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring your passion, bring your energy, and plug into a team that appreciates a simple truth: Diversity + Collaboration = Innovation
We are doing something unique in the power industry – our technology enables greater amounts of power to reach customers with minimal environmental impact. As pioneers and market leaders in the field we deliver groundbreaking technology to customers all over the world!
We are expanding our team and are looking for you who want to be part of the journey to enable grids for the future! We have a friendly, diverse, and multidisciplinary environment. This is a team that you can flourish in and where you are given responsibility as well as large degree of freedom to decide the path of the design and implementation.
Join Hitachi Energy and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.
Your responsibilities
Administrate and coordinate resolution tasks for customer complains
Elaborating root cause analysis (RCA) in coordination with other functions in the unit
Follow the LEAN 6-sigma methodology to improve performance and eliminate waste in the value chain
Administer and coordinate resolution tasks for internal deviations and follow up their resolution weekly
Update and implement Instructions within the Unit with their respective process flows
Lead the ISO certification programs and the Annual Internal Audits
Keep control of the Quality costs on a monthly basis and report it to the General Manager
Assign tasks within the unit for the completion and resolution of customer complaints and deviations

Your background
At least 5 years of experience in the Service Business, preferably within Electric Transmission and Distribution
Yellow belt certification is a must. Green belt or higher will be a plus
At least 2 years of experience with direct customer interaction (quality, project management, quality, etc.)
Engineering background preferably within Industry fields and/or Electrical fields
English fluency is a must; Swedish and other languages will be a plus
Able to lead and participate in multicultural teams both internally and around the world

More about us
We are interested to learn more about you and what you can contribute with, so don’t hesitate to apply even though you don’t meet all requirements. A team with great cooperation and with diverse backgrounds is waiting for you to join!
Welcome to apply before 22nd of February.   
More information: Recruiting Manager Daniel Caceres, daniel.caceres@hitachienergy.com, will answer your questions about the position. Union representatives - Unionen: Johan Frisk, +46 107-38 39 68 Sveriges Ingenjörer: Philip Bengtsson, +46 107-38 25 17, Ledarna: Christer Fridlund +46 107-38 29 12. All other questions can be directed to Talent Partner Elias Stroberg, elias.stroberg@hitachienergy.com.
Hitachi Energy is a global technology leader with a combined heritage of almost 250 years, employing around 40,000 people in 90 countries. Headquartered in Switzerland, the business serves utility, industry and infrastructure customers across the value chain, and emerging areas like sustainable mobility, smart cities, energy storage and data centers. With a proven track record, global footprint and unparalleled installed base, Hitachi Energy balances social, environmental and economic values, and is committed to powering good for a sustainable energy future, with pioneering and digital technologies, as the partner of choice for enabling a stronger, smarter and greener grid. www.hitachienergy.com