Quality Specialist and Trainer (English-speaking) – On-site

Experience the power of a game-changing career  
Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.  
If you’re looking to grow and be inspired, as a Quality Specialist and Trainer in Malaga (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech.  
Career growth and personal development  
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.  
What you will do in this role  
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.  
As a Quality Specialist and Trainer on our team, you will:  
-Drive incremental usage of non-profit cloud training benefits and best in class Customer Success practices with nominated customers.
-Manage new customer call-downs, engagements, and remove blockers. Develop deep relationships with key customer IT decision makers, who drive long-term cloud adoption within their company to enable them to be cloud advocates.
-Be the first contact point for many customers, deliver strong first impression, and set foundation for long term customer relationship.
-Communicate effectively with line of business and IT decision makers effectively via phone, email, and social tools.
-Work strategically to remove technical and business sales roadblocks and innovate to improve business development practices.
-Develop a thorough understanding of solutions and relevant business pains and become proficient conducting high-level demos of primary selling scenarios for solution.
-Understand competitor solutions and products and drive compete messaging to cross-sell and up-sell solutions.
-Work in a fast-paced, collaborative, dynamic teaming environment with internal and external stakeholders
Your qualifications  
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.  
Concentrix is a great match if you:  
- Are bilingual or proficient in English
- Have 3+ years of experience in core and channel sales, business development, SMB and scale model.
- Possess strong communication and relationship building skills
Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.  
What’s in it for you  
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.  
In this role, we offer benefits that help support your unique lifestyle:  
- Full-time 39 hours/week permanent contract: Monday to Thursday 9:00 to 17:30 Fridays 9:00 to 16:30
- Salary 29.100 euros gross/year + up to 3.000 euros gross/year in bonus
- Great location in Malaga
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, language classes and specialized courses
Experience the best version of you!  
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.  
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”  
Concentrix is an equal opportunity employer  
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. 
RRQ24-003598-1-EMEA


Required language: English