Quality System - Business Support Infrastructure

QUALITY SYSTEM - BUSINESS SUPPORT INFRASTRUCTURE
Ljungby, Sweden


As part of the Electrolux Professional team, one day is never the same as the next. But what drives us every day is our mission to make our customers’ work-life easier, more profitable – and truly sustainable. Becoming their OnE trusted partner, managing their complete operations. Understanding their daily journey – and making it a winning one - whether they run a hotel, restaurant, laundry or café. Acting truly sustainable means going beyond products; connecting users with intelligence, humans with technology and innovative thinkers with relevant business models. And providing the most inclusive service offering with expertise, state-of-the-art interfaces and the best people network. Together with you, we will grow and create sustainable experiences for people and the world around us, in food, beverage and laundry.


A REGULAR DAY AT WORK
In this position You will belong to the team within Group Sustainability, Quality, and Product Compliance. The role is a global function, interfacing and cooperating with Innovations, Operations and Competence Centers.


You will design, develop and govern the systems and technical platforms for the Enterprise Content Management System (ECM), including the ISO Management Systems and other IT Tools for sustainability, quality, and product compliance-related processes within or outside the ECM.


KEY RESPONSIBILITIES


Global Business Process owner for the ECM platform M-Files, which includes:
Management system functionality (Controlled Documents and Audits) including metadata structure, document lifecycle, workflow adjustments, strategy, and roll-out.
Support and develop new functionality for different functions within EPR, including workflow design, project management, vendor contacts, testing, and training, as well as lifecycle management
The primary contact point between the vendor and Electrolux Professional is for daily maintenance and strategic activities.
The primary contact point between Central IT, vendor, and EPR stakeholders for integrations, projects, and architectural initiatives.
Responsibility for training activities and supporting local organizations on standard Management system functionality and custom workflows.


Responsibility for the QIS suite, including Auditor and Perfector.
Daily maintenance of database items and user roles.
Supporting users with issues in the system.
The primary contact point between vendors for possible changes and bug fixes.
Support to Quality Management, e.g., Field Quality Manager, on process improvements.

YOU
Are Customer Obsessed, as you understand who your customers are, and you actively listen to understand their needs.

Build Trust, as you are accountable, honest, transparent and trustworthy.

Are Bold, as you are proactive and take action.

Act sustainably, as you always act in an ethical and responsible way.




EDUCATION & EXPERIENCE
Enterprise Content Management skills at specialist level or above
M-Files platform structure knowledge
Web technology proficiency
Graphical design and processes proficiency
Project management skills
Process development skills
Fluent in English. Additional languages are a plus



About Electrolux Professional
Electrolux Professional is one of the leading global providers of food service, beverage and laundry for professional users. Our innovative products and worldwide service network make our customers’ work-life easier, more profitable – and truly sustainable every day. Our solutions and products are manufactured in 13 plants in seven countries and sold in over 110 countries. In 2021, Electrolux Professional had global sales of SEK 7,9bn and approximately 4,000 employees. Electrolux Professional’s B-shares are listed at Nasdaq Stockholm. From July 1, our global business is divided into five Business Areas (BA): BA Beverage & Food Preparation, BA Laundry, BA Food Americas, BA Food APAC & MEA and BA Food Europe.
For more information, visit https://www.electroluxprofessional.com