Receptionist

Wedged between Stockholm’s striking harbor and cultural city center, the Radisson Collection Strand Hotel offers exceptional accommodation and experiences in the heart of Stockholm. Overlooking the beautiful waterways of Nybroviken, this iconic hotel dating from 1912, represents the best in state-of-the-art Scandinavian style and simplicity. Soak up the warm, welcoming ambiance brought to life through elegant earth tones and natural materials such as wood, leather and stone.

The hotel invites guests to experience a defiantly unconventional hotel in 170 rooms and suites with strong connections to Stockholm's vibrant cultural scene and rich history. The hotel also hosts 4 well-equipped and elegant meeting rooms and an atmospheric on-site restaurant The Strand serving tasty Swedish dishes with a modern twist.



Can you be our guests’ superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Collection Strand Hotel to Make Every Moment Matter! where our guests can relax and enjoy the experience!

Our first class Front Office Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

As Receptionist, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested? Then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities:

Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level
Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
Builds and maintains effective working relationships whilst promoting the company culture and values.
Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Requirements:
Experience in front office beneficial but not essential
Hands-on approach with a can-do work style
Commitment to delivering exceptional guest service with a passion for the hospitality industry
Ability to find creative solutions taking ownership for duties and tasks assigned
Personal integrity, with the ability to work in an environment that demands excellence
Experience of working with IT systems on various platforms
Strong communication skills
Fluent in a Scandinavian language as well as English



About Radisson Collection Strand Hotel
Wedged between Stockholm’s striking harbor and cultural city center, the Radisson Collection Strand Hotel offers exceptional accommodation and experiences in the heart of Stockholm. Overlooking the beautiful waterways of Nybroviken, this iconic hotel dating from 1912, represents the best in state-of-the-art Scandinavian style and simplicity. Soak up the warm, welcoming ambiance brought to life through elegant earth tones and natural materials such as wood, leather and stone.

The hotel invites guests to experience a defiantly unconventional hotel in 170 rooms and suites with strong connections to Stockholm's vibrant cultural scene and rich history. The hotel also hosts 4 well-equipped and elegant meeting rooms and an atmospheric on-site restaurant The Strand serving tasty Swedish dishes with a modern twist.

CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As the one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.


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