Receptionist

Situated in central Stockholm, the 414 room Radisson Blu Waterfront Hotel, is an ideal spot for both business and leisure travelers. Above and beyond the convenient location, our hotel provides guests with a wide array of services and amenities.

Our rooms have scenic views of both the city and the cay to create a unique atmosphere for our guests and our on-site dining serves delicious international cuisine at the RBG Bar & Grill. Guests can also work up a sweat in the fitness center. Connected to the Radisson Blu Waterfront Hotel, Stockholm Waterfront Congress Center, offers unmatched flexibility for up to 3000 people.



Can you be our guests’ superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

Our first class Front Office Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. You will help our guests with check-in/out, answering phone calls, administration of reservations, recommending things to do during their visit, helping carrying luggage and parking cars. 

As Front Office Agent / Porter, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Front Office Agent / Porter :
-Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level. 
-Be a part of the welcome team for the guests, offering car valet parking, deliver luggage, handling guest complaints and ensuring the hotel lobby is well maintained at all times. 
-Deliver a positive and timely response to guest enquiries and problem resolution
-Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
-Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
-Tag, store, and retrieve luggage from luggage storage, providing guests with proper claim tickets for their luggage (Heavy lifting required) 



Requirements of the Front Office Agent / Porter :
-Driver's License B 
-Experience from the Service industry 
-Ability to work weekends, holidays, evenings and nights when required. 
-Hands-on approach with a can-do work style
-Commitment to delivering exceptional guest service with a passion for the hospitality industry
-Ability to find creative solutions taking ownership for duties and tasks assigned
-Strong communication skills - Advanced level of Swedish & English required

Situated in the heart of the Swedish capital, the Radisson Blu Waterfront Hotel, Stockholm, is an ideal spot for both business and leisure travellers. The hotel is adjacent to both the Waterfront Congress Centre and Central Station, allowing our guests to access the city and surrounding region with ease. The adjacent Waterfront Conference Centre is the largest venue in the city, boasting 21 meeting rooms and spanning 14,000 square meters of space. Our 414 sleek rooms and suites await our guests, where excellent amenities and scenic views of both the city and bay area come together to create a unique atmosphere.


For questions regarding the role please contact Front Office Manager Maria Lindbloom, maria.lindbloom@radissonblu.com. 

CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As the one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.