Receptionist British Embassy, Stockholm

Receptionist - member of the security team - British Embassy, Stockholm

A vacancy has arisen for a receptionist in the security team of the British Embassy, Stockholm to cover for the maternity leave of one of our colleagues. The role of receptionist, within the security team, is a very important function at the Embassy. The successful candidate will be the first point of contact for customers who visit or telephone the Embassy and our staff.

Job description:

. The day to day running of the reception including greeting and managing log-in procedures of Embassy visitors.
. Responding to e-mail messages from customers (internal and external)
. Call handling and advising member of staff
. Management of our internal conference room
. Keeping contact lists up to date/General administrative tasks
. Providing outline advice to British nationals seeking advice on passport renewals, UK travel advice, etc.

The receptionist works as past of the Embassy security team and will also be responsible for ensuring our access control system for staff, visitors and temporary staff works well and for maintaining other security procedures.

The receptionist will also have an hour a day responsibility for receiving goods on behalf of the embassy using an Oracle based system.

The work requires the following skills and experience;

. Good interpersonal skills, in particular experience of dealing with members of the public, personal and telephone callers, colleagues and business callers.
. Customer service experience
. Ability to work collaboratively within a small team and to be flexible to work on a range of very different tasks.
. Excellent planning and co-ordination skills and experience that can be used in this multi task position. Ideally to have worked in an environment where attention to detail and procedure is important.
. IT competence in windows and internet based systems
. Fluent, both written and spoken Swedish and English.

The British Embassy is an equal opportunity employer valuing diversity. It does not discriminate on grounds of gender, disability, ethnic origin, martial status, sexual orientation, faith or on any other factor irrelevant to an individual's work.

Only candidates selected for interview will be contacted. Interviews will be held in the week commencing 22 Jul 08.

Please send your written application in English with a current CV by 18 Jul 08 to:

(Security Receptionist)
Management Section
British Embassy
Box 271 19
115 93 Stockholm