Regional Business Process Expert - Logistics (157041)

Company: Alstom
Req ID:157041
We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 75 000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.
Regional Business Process Expert - Logistics (157041)
Purpose of the Job
The Regional Business Process Expert (RBPE) is in charge to support the GSI roll-out project at region level including anticipation of data cleansing activities, process explanation, key user training, support post Go-live and also to support continuous improvement and tool adoption.
Post deployment, the RBPE will be in charge to ensure GSI adoption for your respective stream including core processes usage, KPIs follow-up, training refresh.
Organisation Structure
The RBPE reports hierarchically to the Transition Management Director & dotted line to central Business Process Owner (BPO) of the respective function.

Network & Links
with BPO teams and central Métiers referees
with IS&T teams and partners
with site Key Users referees
with RBPE teams from other Regions
with Europe Region management


Responsibilities and Accountabilities
Project deployment :
Assess data prior to GSI deployment & drive associated data cleansing activities.
Participate to pre-study & Fit / Gap phases for your respective stream.
Participate to UAT and emphasis on key change management topics.
Ensure integration with other streams for end-to-end topics.
Deliver new KU training.
Proactively monitor for data integrity; Reinforce Master Data Governance.
Participate to Post Go-live support

System and process sustainability:
Implement Control tower approach / monitoring of usage post deployment to ensure core processes are respected; Liaise between BPO and KU network to identify process optimization and/or tailoring opportunities that achieve both efficiency and appropriate governance.
Be the point of contact for BPO at region level (participate in KU network, escalate open points if appropriate, release management – business needs / prioritization at region level)
Consolidate, prioritize and report open points
Animate KU network for his / her stream at regional level; Share best practices.
Communicate and support all future GSI releases and updates; Manage changes
Ensure top region KPIs for assigned stream are identified and monitored; Identify and lead changes to improve KPIs


Measurement
Regular update of the PKIs and the process maturity matrix
Follow up and closing the action plan
Quick response to process issues from the site
Providing solutions within GSI for localized processes.


Qualification Requirements
Minimum 10 years experienced person, with a sound knowledge and experience in operations and hands on experience in SAP is highly preferred
Minimum 2 years’ experience in SAP and fundamental SAP understanding for the below metiers / business -
Logistics
Good Receipt & Quality Control
Warehouse Management & Line Feeding
SAP modules IM, WM, MM
Digital Equipment (label printers, scanners)


Behavioral Requirements
Focused on continuous improvement, & efficiency.
Capacity to train Key-Users and follow up their technical skill.
Operational leadership to be the voice of the Processes Métier in his Region
Strong communication skills

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.