Regional Service Manager

Being a Regional Service Manager is an exciting task, since you are the superhero our clients need. You know what setup of our solutions will satisfy their needs, therefore, these here are your most important task:

- Responding to customer’s call-outs and field dispatches.

- Meeting with the customer and dealers to determine the nature of the service or repair.

- Conducting routine equipment servicing out in the field.

- Inspecting and troubleshooting equipment failures.

- Repairing equipment and replacing faulty parts.

- Installing and testing new equipment.

- Providing preventive equipment maintenance.

- Providing technical training on new equipment installations.

- Maintaining equipment stock in the company vehicle.

- Completing everyday service work records and write down essential reports.



Qualifications:

- Bachelor's degree or above is ideal.

- Mechanical and electrical skills with relevant technical certificate.

- Proven work experience as a Service Manager in heavy machinery field (especially for excavator and loader product).

- Excellent time management skills.

- Ability to problem-solve.

- Physically fit and able to work with heavy equipment.

- Willingness to travel and work according to a changing schedule to current and target clients when required.

- Valid driving license.

- English could be used as working language.



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