Regulatory Affairs and Compliance Manager to Doro, Malmö

At Doro, we are dedicated to helping seniors live a better life. We care about the seniors – they are our heroes. Everyone should have the opportunity to live a fulfilling life without compromises. We want to make aging an independent, secure, and rich part of life.

Our commitment is to offer smart technology that helps seniors live better lives. At Doro, business area Phones, we sell mobile phones that make daily life simpler and safer – larger keys, clearer sound, easily read screens, and security buttons.
Want to join us? We're looking for a Regulatory Affairs and Compliance Manager (RACM) who shares our passion. If that's you, we'd love to hear from you! 

About the position

The RACM being a hands-on specialist in charge of regulatory, compliance, GDPR, ISO, environmental, and sustainability requirements that impact Doro, our product, and services. Being in charge of monitoring the regulatory landscape, including the EU and the UK, as well as local legislation, that may impact Doro within the telecoms and home electronic business areas. Identifying key regulatory opportunities and risks, advise and support Doro to protect against and/or take advantage of these opportunities and risks, manage responses to regulatory communications, enforcement actions, and other government inquiries and consultations, as well as assist in regulatory and compliance issues within Doro’s bid management.

The RACM will be an important function liaising with and supporting Doro’s R&D, Product Management, Operations, Quality, Sales, Legal, and Sustainability departments and have many interfaces internally and externally. Provide end-to-end analysis and support to ensure compliance and follow-up in the countries where Doro intends to offer its products and services.

The RACM is a senior function that is central to Doro's continued growth and will be working closely with Doro’s senior leadership and product teams to guide the company strategy.

The role description, in detail

As RACM, you will be responsible from a regulatory perspective to ensure all steps in the Doro Way (Doro’s ISO-certified Quality Management System for product and project development and life-cycle management) process; from stating and reviewing regulatory landscape and requirements, ensuring that all regulatory requirements are accounted for, to finally assessing regulatory compliance before product and services are moved into production and made available for sale. 

Once a product or service has been launched, the RACM will be responsible for guiding Product, Sales, and Bid Managers in their dealings with regulatory requirements in tenders, RFQs, and questions from Doro’s customers, as well as Legal, Quality, and Customer Service Managers in handling potential requests from regulatory authorities.

Key duties


• Be Doro’s primary point of contact for Regulatory Affairs and Compliance related issues, including but not limited to EU, the UK, and local Regulations within Doro, Environmental Regulation, Data Integrity and Protection/GDPR, Sustainability, and ISO.
• Identify, monitor, and analyze international and local telecoms regulatory requirements and policies that may impact Doro, its products, services, and customers.
• Keep abreast of the ever-changing regulatory landscape, guidelines, and policies. Analyze and advise on the impact of these.
• Work closely with senior management on regulatory issues and be proactive in making Doro aware of the impending product or regulatory issues that present a risk to Doro’s business.
• Perform regulatory assessments in new development projects.
• Advise project teams on pre-market regulatory requirements, export and labeling requirements, study compliance, etc.
• Identify guidance documents, international standards, or consensus standards and provide interpretive assistance.
• Draft EU- and UK declarations of conformity and evaluate necessary documentation needed for signing the declaration of conformity, such as General safety and performance requirement checklists and Technical Documentation for compliant CE marking of our products.
• Investigate non-conformance issues.
• Identify training needs and organize training in Regulatory Compliance.
• Participate in internal and external audits.

Are you the one?

You have a university degree in Law, Science, or Engineering, extensive experience from regulatory roles in the consumer electronics industry and have good knowledge of quality management systems.

You are a hands-on, self-motivated problem-solver with organizing skills and attention to detail. You have an excellent ability to interpret legal requirements and explain them in a concrete fashion. You have great communication skills, verbally, in writing, and in presentation. You are fluent in Swedish and English with additional capabilities in German or French seen as positive.

The Regulatory Affairs and Compliance Manager will be based at Doro HQ in Malmö, Sweden, reporting to Category Director. The role is full-time during regular business hours, although additional evening or weekend work may be required to meet deadlines during busy periods. Occasional traveling to Doro’s various European sales offices as well as Asian suppliers is required.



About Doro

Doro is a technology company focused on seniors. We develop services and products for seniors to live independent, fulfilling lives. Our wide portfolio of security and care solutions digitally connect generations and provide solutions for independent living, both inside and outside the home. Doro is the market leader in social alarms in Sweden, Norway, and the United Kingdom and the global market leader in mobile phones for seniors. Doro is a Swedish company with headquarters in Malmö and a sales operation in 27 countries. Doro’s shares are quoted on the Nasdaq Stockholm exchange. The company has app. 1 000 co-workers, and net sales of SEK 2,063 million (EUR 195.4 million) were reported for 2019. www.doro.com/corporate