Repair Development Engineer

As a Repair Development Engineer, you will be a part of Axis product projects, Operations, Support, suppliers and responsible for technical handling for Reverse Supply Chain organization. This applies from Concept review until the products are Discontinued (End-Of-Life).

WHAT IS AXIS?
Axis is a fast growing and innovative IT company with 3.600 employees, a total sale of 12 BSEK and a global footprint. As the global market leader in network video, Axis is driving the industry by continually launching innovative high-tech network Cameras based on an open platform - delivering high value to its customers.

REVERSE SUPPLY CHAIN
Our products are of very high quality and contains sophisticated solutions. These products do however break from time to time, and our vision is then to turn this into a positive experience for the customer.

The overall flow is that our Support organization will communicate with the customer and in many cases create an RMA-case where Axis physically need to have a look at the broken unit. It is when the case is created that Reverse Supply Chain step into action and will ensure that the case is handled immediately and returned to costumer within 5 days.

You will join the RMA Tech department (5 people) who is a part of the Reverse Supply Chain organization (19 people). We have 13 global partners that is doing the actual repairs, but we also use the EMS suppliers (Electronic Manufacturer) for more advance repairs that requires complex fixtures used in forward production.

YOUR MAIN RESPONSIBILITIES ARE:

* Be a part of R&D product projects and be responsible for the repair strategy
* Monitor product revision changes and take necessary actions to keep products up to date
* Develop and analyze return data
* Decide what repairs are cost efficient and decide what repair parts to purchase
* Decide what repair equipment to be used by partners. Implement and train in using these
* Follow the product during its life cycle and change repair strategy-based om maturity. Special attention to End Of Life
* Set up technical environment, develop and train partners in performing repairs
* Act as support for partners and EMS (Electronic Manufacturer) in repair related issues
* Be prepared to travel 10-15 days to Partners and EMS per year


WHO ARE WE LOOKING FOR?
To succeed in this role, it is important that you are driven and self-going. We believe you have an excellent attention to details and love to structure things in a fast-paced, rapidly changing environment. You will have many interfaces; therefore, you need to be a great communicator and skilled in collaborating with others.

We also believe that you have:

* Bachelor's in engineering
* Swedish and English in writing and speaking. If not Swedish, then a strong will to learn
* Driven, structured, curious, problem solve oriented and a team player
* Experience in electronic design, production or repair
* A few years' experience of working in projects
* Very good computer (Windows) skills, both hardware and software (MS Office, pivot tables in Excel)

WHAT AXIS CAN DO FOR YOU?
In exchange for your dedication, Axis can offer you a job in a great, friendly and professional team. We work in an innovative and global organization that takes great pride in delivering world class, high quality products, services and solutions to our customers. Working with us gives you an excellent opportunity to develop in an organization promoting professional and individual growth. You will have a role where your operational effort really will be of great impact to the overall success of Axis.

NEXT STEP?
Does this sound like an opportunity for you? Send us your application. If you have any questions please reach out to recruiting manager Patrik Qvarfordh at +46 46 272 1800.