Restaurant & Bars Development Manager

Are you an energetic person who likes working close to people and have a real interest in food & beverage? Join us on our journey to create a top-class customer experience onboard our vessel's restaurants and bars! As Restaurant & Bars Development Manager, you will be a part of Stena Line’s One Company goal by strengthening our concepts and products for all our restaurants and bars onboard our vessels, across our different business regions.

You will have the overall responsibility for the standardization, development, and continuous improvement of our Food & Beverage outlets. The role also includes being responsible for the achievement of standards, quality, and profitability – driving and optimizing sales and gross profit.

Some of your key responsibilities:
- Plan and execute activities onboard to Optimize Onboard Sales and Services (OSS) profitability
- Establish strong collaborations and cooperation with all stakeholders, particularly the representatives from the business regions.
- Support and guide colleagues and stakeholders to share appropriate thoughts and ideas to achieve results.
- Work with the regional Onboard Services Managers and F&B Coordinators to ensure standardization of products & concepts are maintained
- Quality control and ongoing quality development
- Ensuring route execution of concept and product development for all restaurant, café, and bar locations.
- Use customer insights, root cause analytics, and best practices to identify improvements, realize and develop plans and ensure implementation
- Closely liaise and support systems and digitalization development for F&B liaising with system owner and Transformation Lead
- Suggest, plan and execute promotional activities onboard in cooperation with onboard crew

What you will experience
Stena Line exists to be a trusted link between people, places and societies. We play a vital role in keeping everything connected. We make sure people and goods arrive where they need to be, enabling business to thrive and societies to grow. We connect family and friends, and make it possible to explore new destinations or revisit favourite places.

This role requires a fair amount of traveling onboard our vessels, so it’s perfect for you who enjoys a bit of adventure. You will be reporting to our Group Food & Beverage Manager and work across our entire network of 18 routes and 36 vessels.

Who you are
At Stena Line your personality matters as much as how good you are at what you do. We’re looking for someone with a hands-on approach, who likes working close to people and have lots of energy. We believe you are driven and self-motivated, always giving that little extra to deliver. You can introduce change and make it stick.

Your high integrity and professionalism give you credibility and you build strong, long-lasting relationships. With your excellent communication skills, you can coach and give our business the guidance it needs to succeed. You are motivated by developing others and you embrace challenges. You also have strong business acumen and are motivated by creating strong results.

Qualifications:
- Proven track record within the hospitality industry
- Experience working in a multiple-unit operation with outlets such as buffé, a la carté, bars, and cafés.
- Fluent in Swedish and English
- Great computer skills

Nice to haves:
- Experience working with central standards and implementing them across a large geographically widespread business
- Experience in Quality Assurance, managing central standards on a local level
- Experience in holding presentations and training employees

Interested? 
This is a full-time, permanent position based in Malmö, Gothenburg or Belfast within our Group Onboard Sales & Service department. To apply, please register your profile and send in your CV in English as soon as possible but no later than December 4th, 2022. We are having an ongoing selection, so do not wait with your application. Please note that due to GDPR we do not accept applications via e-mail or postal service. We have collective bargaining agreements with Unionen, among others, who you can contact for more information.

If you have any questions regarding the position you are welcome to contact Rikard Persson, Group Food & Beverage Manager, at rikard.persson@stenaline.com, or about the recruitment process you are welcome to contact Hanna Gustavsson, Talent Acquisition Partner, hanna.gustavsson@stenaline.com. 

Please note that we kindly decline any offers from recruitment or staffing agencies regarding this recruitment. 

About Stena Line
As a leader in sustainable shipping, Stena Line has Europe’s most comprehensive route network focusing on transportation of both passengers and freight. We have over 5,100 employees in our Stena Line family across Scandinavia, around the UK and the Baltics, making a contribution to our company.

We are committed to maintaining and developing a sustainable working environment, free from harassment, that gives equal opportunities to everyone. We embrace equality, diversity and inclusion – and welcome all applicants.