Restaurant Manager Panorama & Conference

Hilton Stockholm Slussen is recruiting for a service minded and quality focused Restaurant Manager to be responsible for our Panorama restaurant and Conference. You enjoy working close to the team to ensure you together exceed guest expectations. You will be part of an international organization with a global network. Hilton is a world leading hotel company with over 6000 hotels in more than 100 countries. Hilton Stockholm Slussen is a full-service hotel located with a view over the old town. In addition to the 289 guest rooms and large meeting facilities, we operate two F&B outlets and our auditorium as an event location.

This role will be responsible for our Panorama Restaurant where we serve breakfast as well as conference lunch and dinners. You will be responsible for ensuring our conference guests has a great stay experience with us. You bring a genuine interest and understanding for hospitality as well as food & beverage. You have an eye for details to ensure consistency in the team´s guest service. When needed you will support other areas of F&B.
To be successful in the role you enjoy working closely with the team and being on the floor when needed. You enjoy providing a great and personalized service experience and atmosphere for our local and international guests.

You will be responsible for performing the following key tasks to the highest standards:
Maintain exceptional levels of guest service and guest satisfaction in Panorama and conference areas in collaboration with the kitchen.
Influentially tell the story of Food & Beverage to our Team Members and Guests.
Evaluate guest satisfaction levels with a focus on continuous improvement.
Set policies and procedures to ensure quality and a great guest experience at all times.
Have a people focus; passionate about creating consistently great experiences as well as a collaborative and inclusive workspace for all team members.
Inspiring a thriving work environment where our Team members excel from learning
Supported by the Assistant F&B Manager you will lead, coach and develop the whole F&B team and provide exceptional organizational advice and guidance to the team.
Commercially-focused; the ability to deliver exceptional business performance and results
Ensure an attractive breakfast and conference offering in line with Hilton guidelines
Scheduling in our workforce management system
Work within budget in relation to Payroll and other expenses.
Monthly stock takes when needed
Ensure compliance of Hilton Brand & Service Standards
To work in line with Hilton values at all times

Qualifications - What are we looking for?
You have work experience in a leadership role within F&B in a hotel or restaurant with the aspiration to develop further. Minimum 2 years work experience within F&B service preferably including conference and events.
It is important to be able to communicate in both Swedish and English.You will need to be able to use a computer as a working tool with knowledge of excel and related programs.
You enjoy a flexible working schedule including a mix of daytime, evenings as well as weekends.
Starting date: As soon as possible

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.
Our amazing Team Members are at the heart of it all! Thrive at Hilton is our Team Member Value Proposition. It supports the well-being and performance of our Team Members with industry-leading benefits, recognition and support to meet your professional needs. We are committed to creating a diverse environment where every team member can thrive and be their authentic self.
Hilton Stockholm Slussen has been listed on the Great Place to Work Sweden 2022 as the only hospitality company for our great culture, benefits and team member engagement.
As a Hilton team member you will enjoy access to GO Hilton, team member travel program with discounted rates at hotels all over our beautiful world.
Other team member benefits offered at Hilton and Hilton Stockholm Slussen includes:
Hilton University courses including development programs such as Harvard for your development.
Access to ComPsych Employee Assistance Program with free local counselling for mental wellness, family and other personal problem as well as support with financial advice
Local health insurance
Local pension benefits
Free access to the local gym
Parental Pay