Restaurant Performance Specialist

Restaurant Performance Specialist

Are you looking for a role where you not only will impact the business but also be part of a fast paced journey together with our pink foodora family? We are expanding our Key Account Management team with another Performance Specialist. In this role you will use your many skills to analyse our partners performance, communicate and develop improvement solutions and collaborate with our internal teams. We think that you are at your best when you get to analyse data and come up with improvement ideas. Besides that, you also enjoy combining high performance with fun at work!

WHAT YOU WILL (BUT NOT ONLY) DO

- Weekly and monthly reporting with own analysis (head office and franchise organisations)

- Educational restaurant visits

- Meetings with different stakeholders, such as Head Offices, Franchisees, Logistics

- Support the Key Account Manager in preparing the partner prior to, and during, larger campaigns

- Be an integral part of our Key Accounts’ daily operations



YOU ARE

- Initiator - You are not afraid of taking initiative!

- Cooperative / Relationship Building - This will be key in this position, both with your colleagues, but most importantly with our partners

- Communicative - You have no problems with making yourself understood, and can adapt your communication to all situations

- Solution oriented - You see solutions where others see problems



REQUIRED QUALIFICATIONS

- A University degree in a quantitative field, e.g. Business Administration will be considered a plus

- Newly graduated from university or 2-3 years experience of: - Coaching e.g. shift leader

- Experience in service, such as customer service, restaurant operations or delivery




- Tech savvy with a love for new systems. Experience from Salesforce and Tableau will be considered a plus

- You speak and write Swedish and English fluently

- You have experience from a fast paced company



Start date: As soon as possible

Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the screening or interview phase.

Please check out our instagram foodorapeople.se (https://instagram.com/foodorapeople.se?igshid=12as2gaeoh57g) in the meantime to see what’s going on right now. Who knows, they might be your future colleagues!

WHO WE ARE

We are foodorians, a happy gang of food lovers all eager to create the delivery service of the future! For us, humility, innovation and teamwork make up the cornerstone for our success, combined with a shared entrepreneurial spirit. We are currently breaking new grounds in the industry by completely redefining what a delivery service actually is - therefore, high tempo and flexibility is common and days never look the same (really!).

We are people from all backgrounds, with different experiences and wildly varied ideas and opinions. This is something we value highly, since we fully believe that diversity is what builds our culture and success. We are proud of being an employer for people from all corners of the world and at the same time distinguish ourselves as one of the fastest growing companies within LMD*!

Sure, growth and success is all fun and games, but let’s be clear: it cannot happen at the expense of our sustainability work. Since January 2020 we are a carbon neutral business, not just in Sweden but for our whole European operation. Our goals are ambitious to be leading the way for sustainability within our industry - from supplying 100% electrical transportation to promoting more environmentally friendly food choices, we want to stand for a green future! Are you in?

LMD stands for Last Mile Delivery. That, and many other nerdy abbreviations, is something you’ll come to learn when you start. ;)

BENEFITS

- Wellness allowance

- Employee discount at foodora (wohoo!)

- Occupational pension, incl. premium exemption insurance, accident insurance, life insurance

- Benify

- Awesome AW’s and parties